updating NOD32 problem

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hello every one,
few days ago i've installed NOD32 antivirus and every time i try to
update it i get this this messege:

ERROR OCCURED WHILE UPDATING PROGRAM MODULES (CANNOT REPLACE THE
CURRENT FILE, PLEASE THE THE TEMP AND TMP VARIABLES)
so what does this mean? and what should i do to fix it?
please i really need your help, i'v tried to install the antivirus many
times and i even tried other edition of the program, but nothing works!


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redolence
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Re: updating NOD32 problem


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1.) Make sure you have Admin rights.

2.) Right click on "My Computer Icon on Desktop and select "Properties from
the drop down menu.

3.) Click the Environmental Variables button at the bottom of the window.

4.) Now make sure that your "Temp" and "TMP" file locations point to a file
location that actually exists on your computer.

Currently NOD 32 is trying to save files to a location that doesn't
actually exist on your computer.

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Hadley



Re: updating NOD32 problem


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I forgot 2.B) would be to select the "Advanced" tab after selecting
"Properties"... Sorry, Was going too fast and getting ahead of myself.

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Hadley

Re: updating NOD32 problem


i've checked their location and they don't exist on the computer!
so what should i do now?


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Re: updating NOD32 problem

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redolence wrote:
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What locations do TEMP and TMP point to?
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Re: updating NOD32 problem


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They probably point to C:\WINDOWS\Temp - If so just create a folder named
"Temp" (without quotes) in your Windows folder, or wherever their locations
are supposed to be at... Done. Or you could change the location to point to
wherever you do keep your TEMP Folder, mine is on D:\TEMP

--
Hadley

Re: updating NOD32 problem


C:\documents and settings\local settings\TEMP
C:\Windows\TEMP

but there are no such files on the computer, i couldn't find them!


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Re: updating NOD32 problem


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Then create one or both folders.
The first one should be \documents and setttings\<account name>\local
settings\temp.  Every account should have its own temporary folder.
Jim



Re: updating NOD32 problem


i've created a folder just like you said, and when i went to update the
Antivirus it gave me a message says that the program is up to date and
no update
is necessary, but when i want to do a scan for the computer
it gives me another
message says that the program is out of date and
it's strongly need to be
updated.
so does that mean that there's something wrong with the Antivirus too?
do i need to reinstall it?


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Re: updating NOD32 problem

redolence wrote:
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There is a Nod32 users' forum that would be a better source for information
regarding your question. It is at the following link;

http://www.wilderssecurity.com/forumdisplay.php?f=15

There are two forum entries for you to research or post your question. The
first one in the list is for the most recent version of Nod32, which is
Version 3.X, and the other is the third entry in the list for prior version
2.X. Both of these are for the AV product "only" and not the complete
security suite.

Your post states you are using just the AV product, so the above should
help.

--
Sir_George




Re: updating NOD32 problem


thank u for your help sir


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