Trojan not being removed by Norton

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Hello
I'm not a techie chick, and don't really know much about computers but
do love
my laptop all the same. I am freaked out by a message Microsoft
Windows is
giving me. It says I have malicious software on my computer:
TrojanSpy:Win32/Bancos.gen!A  and that I need anti-virus software to
remove it.
No worries I think to myself, and run a full system scan with
my Norton anti
virus. It pics up a TRACKING COOKIE for goodness sakes,
but no Trojan.

Any suggestions for how to remove it? The simpler the better, I'm
worried about
dismantling something important in the process.

My operating system is Vista..if that helps.
cheers
F-E


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Re: Trojan not being removed by Norton



| Hello
| I'm not a techie chick, and don't really know much about computers but
| do love my laptop all the same. I am freaked out by a message Microsoft
| Windows is giving me. It says I have malicious software on my computer:
| TrojanSpy:Win32/Bancos.gen!A  and that I need anti-virus software to
| remove it. No worries I think to myself, and run a full system scan with
| my Norton anti virus. It pics up a TRACKING COOKIE for goodness sakes,
| but no Trojan.

| Any suggestions for how to remove it? The simpler the better, I'm
| worried about dismantling something important in the process.

| My operating system is Vista..if that helps.
| cheers
| F-E


| --
| F-E
| ------------------------------------------------------------------------
| F-E's Profile: http://forums.techarena.in/members/145145.htm
| View this thread: http://forums.techarena.in/antivirus-software/1259649.htm

| http://forums.techarena.in <---------------  This place sucks !



Malwarebytes' Anti-Malware
http://www.malwarebytes.org/mbam/program/mbam-setup.exe



--
Dave
http://www.claymania.com/removal-trojan-adware.html
Multi-AV - http://www.pctipp.ch/downloads/dl/35905.asp



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