Trend Micro's Customer Service?

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Why does it suck so bad?

Is there an AV company out there that has decent customer support?


Re: Trend Micro's Customer Service?

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I have used ESET's NOD32 and the customer service support has been  
wonderful.  However, the software is pretty much problem-free, so don't  
need customer support that often.  I trialed Trend-Micro; was extremely  
buggy on my machine, caused high CPU usage, system freezes, etc.  Anyway,  
just my experience.

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