Trend Micro PC-Cillin Internet Security 2007

Do you have a question? Post it now! No Registration Necessary.  Now with pictures!

Threaded View
I have a chance to buy this pretty cheaply, but I've heard it's a resource
hog. Anyone have any experience with it??
-Pete



Re: Trend Micro PC-Cillin Internet Security 2007

Pete wrote:

Quoted text here. Click to load it

Task manager says it occupies around 70Mb of RAM, if that helps. I have no
idea what the other main players occupy. My machine runs well with 500Mb
onboard. I guess it depends on what else you plan to do at the same time.

--
Falcon:
fide, sed cui vide. (L)



Re: Trend Micro PC-Cillin Internet Security 2007


Quoted text here. Click to load it
70MB! Why yes, I'd consider that bloat.
A friend has spoken highly of NOD32. Maybe I'll look into that.
Thanks.
-Pete



Re: Trend Micro PC-Cillin Internet Security 2007

Per Pete:
Quoted text here. Click to load it

Had it for about 2 years and my experience was negative.

Dropped it, moved to Avast!, and never looked back.

Don't know enough to critique it on technical grounds, but I found the UI tb
unacceptable when stuff started to happen: interruptive warnings - try getting
some work done when some outside entity is bumping up against it's FireWall 2-3
times/second...)

Also found that their user support was useless: mostly inane boilerplate in the
email responses at first, and then no response at all later on.

There's more... but, like I said, I've move on...
--
PeteCresswell

Re: Trend Micro PC-Cillin Internet Security 2007


Quoted text here. Click to load it

Glad I didn't buy it!
I'm considering NOD32, but it seems more expensive.
-Pete



Re: Trend Micro PC-Cillin Internet Security 2007

WAIT!
Before you make any drastic or stupid moves, it does NOT take up 70MB.
The process that run with IS, the time you iniciate Windows, occupies
almost 70 MB, but then it goes down considerably after loading, which
takes about 5 minutes only. The proccesses don't use 25 MB each, so
here I'm going to write the process it uses and the amount each one use
in the memory:

pccguide.exe 2820 KB

pcCtlCom.exe 8640 KB

PcScnSrv.exe 11740 KB

Tmntsrv.exe 752 KB

TmPfw.exe 4752 KB

TmProxy.exe 4468 KB

----------- --------

6 processes 33172 KB


TMIS2007 is one of the best suites ever.

Pete wrote:
Quoted text here. Click to load it


Re: Trend Micro PC-Cillin Internet Security 2007


Quoted text here. Click to load it
Thanks for the expert break down.
-Pete



Re: Trend Micro PC-Cillin Internet Security 2007

I recently upgraded from PC-cillin IS 2006 to 2007 and straight away my PC
slowed.
The culprit is the spyware process that scans everything you do on your PC.
It is called PcScnSrv.exe.
Even when opening MS Word this process hogs over 98% of the CPU. Opening
html documents etc etc etc.
I contacted Trend Micro and they said it was probably a bad file download
and they suggested that I install the latest build 1429 (I had 1329). This
did not help. So I now suspend the process and don't have the problem.
Probably not a good idea but TM haven't answered my request to explain
exactly what the PcScnSrv.exe process does and what vulnerabilities I have
by suspending the process.

I have had Pc-cillin for many years and have been very happy with it up to
now. It will be great once TM can solve this annoying problem. A search of
the internet shows a lot of other disgruntled customers because of this
issue.

PeterH


Quoted text here. Click to load it



Re: Trend Micro PC-Cillin Internet Security 2007


Quoted text here. Click to load it
    
    Me, too.

Quoted text here. Click to load it

    Me, too.

Quoted text here. Click to load it

    Me, too.

Quoted text here. Click to load it

    PC-Cillin 2007 took me straight back to the dial-up days.
Admittedly, my computer is about four years old, but PC-Cillin 2006
worked fine.  After "up"grading to 2007, my computer took forever to
re-boot, and every icon I clicked on took forever to load.  Then,
every web link I clicked on took forever to appear.  When I checked
the bandwidth of my Cox Cable connection at http://test.lvcm.com/ , it
showed that everything was fine with my Internet connection.  

    Luckily, when I upgraded to PC-Cillin 2006, I also ordered it
on CD.  I uninstalled 2007.  The uninstall went fine, if you discount
the fact that it left a bunch of files on my hard drive, a bunch of
entries on my Start menu, and a bunch of stuff in my Windows Registry.
After cleaning all the junk up manually and re-booting, I popped the
CD in, and did a fresh install of PC-Cillin 2006.

    The result of all of the above is that I GOT MY COMPUTER BACK!
I am thankful that everything worked out OK in the LONG run.  But,
since I have an older computer, even if they fix 2007's problems, I
won't be "up"grading again.




Re: Trend Micro PC-Cillin Internet Security 2007

On Sat, 11 Nov 2006 16:59:53 -0500 Glenn S. wrote:

Quoted text here. Click to load it
That's a neat site, thanks.  Have you seen this one,
<http://www.speakeasy.net/speedtest/ ?  Javascript and Flash are required.
--
Ernie B.

Communication:  The art of moving an idea from one mind to another, hopefully
without distortion.

Re: Trend Micro PC-Cillin Internet Security 2007

Ditto. I'm trying to get some Live Chat support from TM, so far after a
couple of hours no response. Tempus fugit and sic transit...

I've temporarily Paused the PcScnSrv service via ProcessExplorer. This
is probably not a good solution since I am probably at risk of
infection. Also, some processes leave resources locked when paused.


Glenn S. wrote:
Quoted text here. Click to load it


Site Timeline