resubscribe to NOD32?

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OK - so my subscription to NOD32 ran out on August 9th.  To
my knowledge I got no notification by email.  But more
importantly, I got no notification from NOD telling that
it's been unable to update since 8/10!

Is this normal or do I have something set wrong?

And furthermore.....I can't find how to resubscribe so that
I can least bring my signatures up to date now.

As you can tell from the tone of this post, I'm a little
disturbed.  I should be able to rely on an AV to make a
visible fuss if it is unable to update for three days
because my subscription ran out.

Does anyone know how to fix this asap?

TIA

Louise

Re: resubscribe to NOD32?

louise wrote:
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ESET doesn't send out a notification. They assume it's your
responsibility to know when your subscription runs out.

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Go to their web-site. One of the options you'll get from their on-line
store is to resubscribe. All you have to do is supply your email address
you used when you subscribed.

Re: resubscribe to NOD32?

optikl wrote:
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Thanks -  I just did that.  Now let's see if I remembered
correctly about which email address I used!

Eset should at least give you the courtesy of making it
terribly clear that you should keep track of expirations
etc. when you first purchase the software.  I think most of
us expect some notification other than our "happening" to
notice that there haven't been any updates.

Louise


Re: resubscribe to NOD32?

louise wrote:

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Well, maybe. I'm no authority here. I always assume that if I'm not
watchin' what I need to do, no one else is going to do it for me.

Re: resubscribe to NOD32?

optikl wrote:
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OK - help again please.

I found the site, I renewed.  I just got an email giving me
a link to download the "latest commercial version for your
operating system".  They also provided a new username and
password.

Now - do I just put in the new username and password into my
existing program, do I download the "latest commercial
version" and install it OVER my existing program
installation or do I disconnect from the net, uninstall and
reinstall?

They sure are making this complicated......and thanks for
your help.

Louise

Re: resubscribe to NOD32?

louise wrote:
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You'll have to use them to make the download. I suggest you do a copy
and paste from the email.
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You install on line, the install holds all of the previous setting of
NOD32, you take the user-id and psw a copy & paste operation and paste
them into the user-id & psw boxes on the Update Setup screen.

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How? A 2 year old can do it.

Duane :)


Re: resubscribe to NOD32?

louise wrote:

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Good. That's what you should expect to get.

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You can. What version of NOD are you currently running?

LH

Re: resubscribe to NOD32?

optikl wrote:
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version 2.50.25 is what I'm running.

The download seems to be for 2.51.26

Louise

Re: resubscribe to NOD32?

louise wrote:
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There is very little difference between the two. Choice is yours. If you
do decide to d/l the latest version, uninstall the previous version,
first. Personally, for a home user, I wouldn't bother.

Re: resubscribe to NOD32?

optikl wrote:
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OK - done!

I'll burn the newer version to a disk so I have it should I
need to reinstall but meanwhile, I just put in the new
username and password and that was it.  I guess my real
annoyance was that I was in no way prepared to know I needed
to do this - now that I know - no big deal in the future.

Louise

Re: resubscribe to NOD32?

louise had uiteengezet :
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I do not understand why you do not have version 2.51.26.
I installed my copy of NOD32 almost a year ago.
And I use the "automatic" update of "program components".
At this moment I have (NOD32 System Tools / Information):

Virus signature database version:    1.1705 (20060814)
Dated:    maandag 14 augustus 2006
Virus signature database build:    7836

Advanced heuristics module version:    1.035 (20060810)
Advanced heuristics module build:    1120
Internet filter version:    1.002 (20040708)
Internet filter build:    1013
Archive support module version:    1.048 (20060714)
Archive support module build version:    1173

Information about installed components
NOD32 For Windows 95/98/ME - Base
Version:    2.51.26
NOD32 for Windows 95/98/ME - Standard component
Version:    2.51.26
NOD32 For Windows 95/98/ME - Internet support
Version:    2.51.26

Perhaps you can have a look at:
http://www.wilderssecurity.com/showthread.php?t=37509
and then page 3, page #61, chapter: "UPDATE".

If properly installed NOD32 takes care of program updates.
So there should be no need for you
to download and install a "newer" version.
HTH

Greetings from a cloudy and rainy Netherlands.

--
Groeten van WedFr(e) te A.



Re: resubscribe to NOD32?

FredW wrote:
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Thanks - I just changed my setting to automatic update but I
may have to do it manually if it doesn't offer it within a
few days - or....I can just wait until there's another one
and it does it automatically.

I'll keep an eye on this.

Louise

Re: resubscribe to NOD32?

louise wrote:
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I got a notification as NOD32 was about to expire a couple of months
ago. As a matter of fact, it notified twice. The first notification I
ignored and then I forgot about it. The second time NOD32 notified about
subscription lapse, I took notice and then did the online renewal.

www.nod32.com does have a purchase link, which I used to renew NOD32 at
a lower price, as one time I did completely ignore the messages and the
subscription lapsed. I didn't wait long after it expired to renew it.

I did take a quick look in the NOD32 setup to see if I have some kind of
notification enabled. I don't.

Duane :)

Re: resubscribe to NOD32?

Well I was notified when my subscription was due to run out and I think it
was about a month before hand. I just followed the links in the email to
do all the renewing online and everything was very straight forward even
for me <g>
Joan

louise wrote:
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