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- pc doctor
August 30, 2006, 7:48 am
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My daughter was having trouble purchasing music from a store's website. She
could search and find the music but once she clicked on the link to purchase
the music, the link seemed to be dead. Nothing happened. It would not work
with Firefox or IE. Another computer at our home worked fine. Disabling the
firewall did not help either.
But in the end, the problem/solution turned out to be in the Kerio software
firewall. In the firewall's list of allowed/ask/deny programs, and item
named either "Svchost" or "Any Other Application" (I can't remember which
one it was) was set to Deny. I changed it's settings to Ask or Permit and
the problem was solved.