Re: Beginner anti ad-ware help?

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those files are definitely related to your problem.  

close all browser windows and then rename those files to
filename.dl_ and reboot.  upon reboot, the files will not be loaded
and you should be able to delete them.  now once you open IE, you
shouldn't get those pop-ups.  if you do, there are other files on
the system that need to be removed.

to stop the errors on booting, try using the msconfig utility built-
in to windows by doing the following:

-start> run> type 'msconfig' (without quotes) and press enter
-click the startup tab
-look for entries that are similar to 'rundll32.exe c:\windows
  -if you find one or both, simply uncheck them and reboot.  the
messages should be gone.
  -if they do not exist, download autoruns (google autoruns) from
microsoft and run it.  you will be able to see the entries and be
able to uncheck them to disable. (doing this first may not work
because the malware will reestablish the entry)

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Re: Beginner anti ad-ware help?

Thank you for this reply. I will try that.
Do you know why Verizon anti-spyware or anti-virus doesn't stop this
one? They have been pretty good in the past.

Re: Beginner anti ad-ware help?

Pat wrote:

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a) No one anti-virus/etc program detects all malware. You should have at
least three on your computer, one to run in the background and protect
your system from real-time attacks, and the others to run about once a
week to find and clean what the main program has missed (disconnect from
the internet and shut down the main AV program before doing this.

b) If you haven't kept the Verizon AV program up to date, then it will
miss recent baddies. Updating may require a subscription. No
anti-malware program is a set-and-forget - you _must_ keep it up to date.

c) Post a request for recommended anti-malware programs. You'll get lots
of good advice. Bonus: some of the best programs arr available free for
home use.


wolf k.

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