Ran virus remover from www.eset.com - Now my windows 2000 is hosed.

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   My system appeared to be loaded down with virus/trojan/whoknowswhat. So
   I tried running the virus removal software off www.eset.com. Now my
   win2000 is thouroughly hosed. When I boot up it gets to starting
   windows, then that little "loading personal settings" window pops up
   for a few seconds followed by a similar "saving your settings" pop up
  then folled by  "loading personal settings" ( ...etc, over and over )
  but my windows never loads. No task bar, none of the app icons ..
  not a thing. Just a blank green ( my chosen background ) screen.

  Has this happened to anyone else out there ?  Anyone have any
  suggestions on how to remedy this situation ? I do not have a
  rescue disk ( none came with the machine when purchased ).

  tia
  
  Ima

Re: Ran virus remover from www.eset.com - Now my windows 2000 is hosed.



|    My system appeared to be loaded down with virus/trojan/whoknowswhat. So
|    I tried running the virus removal software off www.eset.com. Now my
|    win2000 is thouroughly hosed. When I boot up it gets to starting
|    windows, then that little "loading personal settings" window pops up
|    for a few seconds followed by a similar "saving your settings" pop up
|   then folled by  "loading personal settings" ( ...etc, over and over )
|   but my windows never loads. No task bar, none of the app icons ..
|   not a thing. Just a blank green ( my chosen background ) screen.

|   Has this happened to anyone else out there ?  Anyone have any
|   suggestions on how to remedy this situation ? I do not have a
|   rescue disk ( none came with the machine when purchased ).

|   tia

|   Ima

Hit "Ctrl-Alt-Del"
That will start the Task Manager

Go to;  File --> New task (run)
enter;  explorer.exe

Does your DeskTop now come up ?



--
Dave
http://www.claymania.com/removal-trojan-adware.html
Multi-AV - http://www.pctipp.ch/downloads/dl/35905.asp



Re: Ran virus remover from www.eset.com - Now my windows 2000 is hosed.

On Fri, 13 Mar 2009 22:33:56 -0400, David H. Lipman wrote:

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    Thanks for your reply.

    Ctrl-Alt-Del fails to respond.  Same thing over and over. The screen
  turns default sky blue and  gives the "loading your personal settings"
  pop up. This lasts a couple seconds after which the screen turns
  grass green. I do not use wall paper. Just a solid grass green.  After
  30 seconds the sky blue and loading pop up appear for a couple seconds
  then back for another 30 seconds of green ... etc .. etc .  I even tried
  waiting for the sky blue screen to try the Ctrl-Alt-Del. Naw.. Just
  wishful thinking down the drain.

    I do know that I checked off a box having to do with eset searching
   for software apps or something or other. Perhaps it removed said
   explorer.exe .. ( ..? ).

   Why does it even load the green screen ( which was one of my personal
  settings ) ?  

    Ima



Re: Ran virus remover from www.eset.com - Now my windows 2000 is hosed.

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 I doubt it. It sounds like it is resetting while trying to load your
desktop. Have you tried booting it up in Safe Mode? Try tapping the F8 key
when first starting up the computer (before the Loading Windows text
appears). That should call up a menu that will let you start it in Safe
Mode. I suspect that will work. Doing a Restart from Safe Mode may well let
you start it up normally after that.



--
Rick Simon               rsimon@cris.com

Include "spam(trap)key" somewhere in the
body of any email to avoid spam filters.

Re: Ran virus remover from www.eset.com - Now my windows 2000 is hosed.

Rick wrote:
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And if you ever get it working again, do a google on free disk imaging
software, there are some hits. Personally I use a paid for bootitng and
image for windows from www.terabyteunlimited.com. A good backup is
essential for all sorts of reasons. If you are willing to pay, what I
have or Acronis are good choices.
Dave Cohen

Re: Ran virus remover from www.eset.com - Now my windows 2000 is hosed.


snipped
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Acronis True Image has saved my butt numerous times.  You just have to
make it a habit to make a current image of your C: before loading any
new programs.  I learned that the hard way.

Re: Ran virus remover from www.eset.com - Now my windows 2000 is hosed.

On Sat, 14 Mar 2009 04:24:04 +0000, Rick wrote:

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    Nope ... Booted safe mode and pretty much the same thing; W2k intro
  followed by "loading your personal settings" after which screen goes
  black. "loading your personal settings" periodically pops up, although
  less frequently.

    Thank you ...

    Ima

Re: Ran virus remover from www.eset.com - Now my windows 2000 is hosed.

On Fri, 13 Mar 2009 20:33:45 -0400, Ima Goodguy wrote:

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You may need to replace damaged files. Perhaps you can secure a w2k disk
from someone you know.

max
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Re: Ran virus remover from www.eset.com - Now my windows 2000 is hosed.

On Fri, 13 Mar 2009 20:33:45 -0400, Ima Goodguy wrote:

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   I've written to eset people and am waiting to hear back from them ( not
  sure at this point why ? ). I run Linux on another disk. I can see my
  W2k drive from it. Not sure what to look for, but I did notice that I
  could not find "explorer.exe". Also, from Linux I used to play
  'solitaire' via wine, but now wine says it cant find it. I am imagining
  that files have been removed.

  Ima

Re: Ran virus remover from www.eset.com - Now my windows 2000 is hosed.

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You might want to post here as well...
Official ESET Support Forum:
http://www.wilderssecurity.com/forumdisplay.php?f=15

-jen



Re: Ran virus remover from www.eset.com - Now my windows 2000 is hosed.

On Sat, 14 Mar 2009 18:16:53 -0400, jen wrote:

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  Gee .. I hadn't even thought of that.. Thank you ..
  I will do so ..

  Ima


Re: Ran virus remover from www.eset.com - Now my windows 2000 is hosed.



Ima Goodguy wrote:
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Can't you use one of the key finders I mentioned in another reply to you
through Linux?



Re: Ran virus remover from www.eset.com - Now my windows 2000 is hosed.

On Fri, 13 Mar 2009 20:33:45 -0400, Ima Goodguy wrote:

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  Many thanks for all who responded. Yes I should have done more to
 cover my butt. I should have taken things more seriously and done
 backups and/or disk images , etc... Now I must pay the consequences
 of my neglect.

 To be honest it would be nice to wean myself off MS all together. I do
 prefer to do my daily tasks ( especially when passwords and/or personal
 data are concerned ) on linux. I do full and incremental backups to a
 dedicated disk with linux. It's just that there is so much more software
 written for MS Windows products that I do need to have it around. I am
 constantly booting between the two.  I suppose I will have to purchase
 some form of Windows and rebuild it on the same disk ( W2k came preloaded
 on this machine and I was given no backup, rescue or install disk ). I
 should have made a set of each right from the git-go. In the future I
 will then make a concious effort to protect said os as I do my linux os.

  I've been 'puting in one way or another for over 20 years ('82 - DEC),
  and this is the first time I've been bitten by mal-ware. One time was
  all it took. I sure wish I could get my fingers around the throat of the
  B****** who sprung this one on me ( and no doubt thousands of others
  like me ). What a waste of energy. What a perverse sense of
  power/control.

  On an' on etc ... etc .. blah blah ..

  Ima
 

Re: Ran virus remover from www.eset.com - Now my windows 2000 is hosed.


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I only run m$ crapware when I'm troubleshooting something for someone
else. If you have enough ram (at least 2GB), install the crapware under
VirtualBox.  See http://www.virtualbox.org/wiki/Downloads

Regards, Dave Hodgins

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Re: Ran virus remover from www.eset.com - Now my windows 2000 is hosed.

On Mon, 16 Mar 2009 01:06:32 -0400, David W. Hodgins wrote:

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  Thanks Jen. I'm looking into  http://www.restoredisks.com/ as we speak.
  One problem I have is that I purchased the machine second hand from
  a local 'puter shop. Just the W2k originally installed on it. No backup,
  rescue disk or install software. I should have created a rescue disk
  early on but never did. Below is a couple of disturbing "terms of
  service" :

  (2) During or after performing the Maintenance or Repair on your
  machine, you will be required to provide your machines Certificate of
  Authenticity, Product Key, License(s) or Activation Code in order to
  activate your machine and return it back to Original Specifications;
  (3) Restoredisks.com DOES NOT provide COAs/Product Keys;


  Thanks Dave. As it is right now I am running Slackware 11. I tried to
  load VB some time back, but I had trouble getting other required
  software(s) to work. From what I've read, version 12 is better suited
  for VB. I've already burned the required v12 image CD's, but I'm
  waiting to purchase a new HD for it to live on. Once I do I'll certainly
  review your advice. Booting back'n'forth is a real pain. But there are
  certain apps written for Windoz that I haven't found for Linux,
  especially in the graphics department. And of course there are apps
  on Linux that I couldn't get by without.

  Ima



Re: Ran virus remover from www.eset.com - Now my windows 2000 is hosed.

On Mon, 16 Mar 2009 13:58:16 -0400, Ima Goodguy

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Why are those terms disturbing? They look valid/normal to me.


Re: Ran virus remover from www.eset.com - Now my windows 2000 is hosed.

On Mon, 16 Mar 2009 19:33:37 -0500, Char Jackson wrote:

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  I have no "Certificate of  Authenticity, Product Key, License(s) or
  Activation Code" as they seem to require. Or am I missing something?

  Ima


Re: Ran virus remover from www.eset.com - Now my windows 2000 is hosed.

On Tue, 17 Mar 2009 09:24:56 -0400, Ima Goodguy

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Assuming your copy of the OS is not pirated, a valid Product Key was
required during OS installation, way back when. The language at
restoredisks.com is simply telling you that you'll once again need
that Product Key, and that they don't have it because it's unique.
Only you (should) have it.

Like Buffalo said, if it's not on a sticker on the side or bottom of
the computer case and you didn't get a CD or paperwork with it printed
somewhere, then you can usually retrieve it directly from the Registry
as long as the system is bootable. Use one of the key finders that
Buffalo linked to.

Bottom line, the 2nd hand shop where you bought the PC seems pretty
dodgy to me.

P.S. If outfits like restoredisks.com were able to hand out valid
Product Keys, that would be quite the piracy operation. Be glad they
sound legit, at least on this point.


Re: Ran virus remover from www.eset.com - Now my windows 2000 is hosed.

On Tue, 17 Mar 2009 14:26:21 -0500, Char Jackson wrote:

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   I understood what restoredisks.com said and meant.   As mentioned previously,
  the machine came loaded with W2k - no software came with it. Just what
  was loaded.

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   There is no such info anywhere inside or on the outside of the box.
    There was nothing written on the invoice.
   And the system boots as far as starting windows, and that is where it
   hangs. Boot Safety does the same. Boot with last saved settings - same.
   I know for a fact that some files are missing (explorer.exe for one -
   not really sure how many others are missing ). I used to use Wine to
   play solitaire off w2k - now sol.exe cannot be found.

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    I agree. In fact I spoke with one of their sales rep the other day and
   all he had to offer was that they could restore my os for $95. Then
   they'd deal with whatever mal-ware they find at undetermined cost.
  


   Ima

  

Re: Ran virus remover from www.eset.com - Now my windows 2000 is hosed.

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Try here for W2k:
http://www.restoredisks.com /

Good luck,
-jen



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