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- PC-Cillin - Rebate Issue
May 17, 2005, 7:44 am
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a copy of Trend Micro's PC-Cillin Internet Security 2005 from NewEgg.com. I
submitted my rebate form, along with all the items specified on the form,
then sent it in before the specified deadline. Several weeks later I
received a notice from TrendMicro stating that the rebate would not be
honored since I failed to provide an original valid UPC. I reviewed my
scanned copy of the rebate form and nowhere does it mention a UPC as a
requirement. NewEgg had shipped the product with the disk and manual in
shrink-wrap anyway, there was no retail box so I'm not sure there ever was a
Here is a link to the proper rebate form, unless I missed something there is
no mention of a UPC anywhere ...
Has this happened to anyone else? If so how did the situation resolve? TIA
Re: PC-Cillin - Rebate Issue
The proof of purchase tab it refers to has the UPC code. I'd think
NewEgg.com would qualify as an on-line purchase, in which case the UPC
code wouldn't apply. Go back to them and take exception to their decision.