more help please -virus

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hello again

I am getting warnings from Norton about files counter.exe and iebk.exe
in the C:\Windows folder, but Norton cannot remove them.

If I try to delete them via explorer I find I cannot (error message -
cannot delete file)

Why can't I delete the files?

all advice welcome, thanks in advance


Thanks

KK


Re: more help please -virus


| hello again
|
| I am getting warnings from Norton about files counter.exe and iebk.exe
| in the C:\Windows folder, but Norton cannot remove them.
|
| If I try to delete them via explorer I find I cannot (error message -
| cannot delete file)
|
| Why can't I delete the files?
|
| all advice welcome, thanks in advance
|
| Thanks
|
| KK

For both of your posts...


Download MULTI_AV.EXE from the URL --
http://www.ik-cs.com/programs/virtools/Multi_AV.exe

To use this utility, perform the following...
Execute; Multi_AV.exe { Note: You must use the default folder C:\AV-CLS }
Choose; Unzip
Choose; Close

Execute; C:\AV-CLS\StartMenu.BAT
{ or Double-click on 'Start Menu' in C:\AV-CLS }

NOTE: You may have to disable your software FireWall or allow WGET.EXE to go
through your
FireWall to allow it to download the needed AV vendor related files.

C:\AV-CLS\StartMenu.BAT -- { or Double-click on 'Start Menu' in C:\AV-CLS}
This will bring up the initial menu of choices and should be executed in Normal
Mode.
This way all the components can be downloaded from each AV vendor's web site.
The choices are; Sophos, Trend, McAfee, Kaspersky, Exit this menu and Reboot the
PC.

You can choose to go to each menu item and just download the needed files or you
can
download the files and perform a scan in Normal Mode. Once you have downloaded
the files
needed for each scanner you want to use, you should reboot the PC into Safe Mode
[F8 key
during boot] and re-run the menu again and choose which scanner you want to run
in Safe
Mode.  It is suggested to run the scanners in both Safe Mode and Normal Mode.

When the menu is displayed hitting 'H' or 'h' will bring up a more comprehensive
PDF help
file.  http://www.ik-cs.com/multi-av.htm

Additional Instructions:
http://pcdid.com/Multi_AV.htm


* * *   Please report back your results  * * *


--
Dave
http://www.claymania.com/removal-trojan-adware.html
http://www.ik-cs.com/got-a-virus.htm



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