McAfee problem

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I got a virus yesterday  which was not picked up by my scanner somehow.
I sent it to McAfee and they said to download a DAT file and follow the on
screen instructions. This I have done, but when it tries to install the DAT
file tells me I have no qualifying mcafee products. That is not true and I
must have to have sent them the virus in the first place.
Anyone have any ideas as to how to get round the problem?

Thanks
Dave Q

--
-----
'Is a dream a lie if it don't come true'  Bruce Springsteen



Re: McAfee problem


| I got a virus yesterday  which was not picked up by my scanner somehow.
| I sent it to McAfee and they said to download a DAT file and follow the on
| screen instructions. This I have done, but when it tries to install the DAT
| file tells me I have no qualifying mcafee products. That is not true and I
| must have to have sent them the virus in the first place.
| Anyone have any ideas as to how to get round the problem?
|
| Thanks
| Dave Q
|

I'll be glad yo help 'ya but...

You left out very important infornmation.

What is your version of McAfee VirusScvan ?

What exactly did mcAfee tell 'ya to download ?
Was it the SuperDAT ?
Was it an EXTRA.DAT ?

--
Dave
http://www.claymania.com/removal-trojan-adware.html
http://www.ik-cs.com/got-a-virus.htm



Re: McAfee problem



--
-----
'Is a dream a lie if it don't come true'  Bruce Springsteen

Quoted text here. Click to load it

I downloaded the both

SuperDAT and the ExtraDAT just in case.

I checked my fiels and there is no Network associates folder to put the
extraDAT in.

Dave Q



Re: McAfee problem


|

I repeat...

What is your version of McAfee VirusScan ?
What exactly did McAfee tell 'ya to download ?
Please post the URL.

--
Dave
http://www.claymania.com/removal-trojan-adware.html
http://www.ik-cs.com/got-a-virus.htm



Re: McAfee problem

told me to download from here by inserting the virus name in the box.

https://www.webimmune.net/extra/getextra.aspx

Virus Scan is version 10

virus was js/yamanner@mm

if that helps

Thanks, much appreciated.
Dave Q
--
-----
'Is a dream a lie if it don't come true'  Bruce Springsteen

Quoted text here. Click to load it



Re: McAfee problem


| told me to download from here by inserting the virus name in the box.
|
| https://www.webimmune.net/extra/getextra.aspx
|
| Virus Scan is version 10
|
| virus was js/yamanner@mm
|
| if that helps
|
| Thanks, much appreciated.
| Dave Q

OK.  That's better.  You have a Retail version of McAfee VirusScan and that is
incompatible
with the SuperDAT installer -- sorry.

Download the EXTRA.DAT file from https://www.webimmune.net/extra/getextra.aspx
by entering
js/yamanner@mm in the detection name field and clicking on "Add" and the "Get
Extra.dat".

Now search for the file SCAN.DAT in the "C:\Program Files\" folder.

When you find the subfolder where SCAN.DAT is located, that is the Engine folder.
On my PC that folder is...
C:\Program Files\Common Files\Network Associates\Engine

Save the file EXTRA.DAT in the same folder where SCAN.DAT is located then reboot
your PC.
Upon reboot, your PC will be using the signatures in the EXTRA.DAT and you
should perform a
full scan of your computer.



Below is the contents of the referenced EXTRA.DAT file which any McAfee user can
Copy and
Paste and subsequently create an EXTRA.DAT file...


 155 178 156 179  13 179 199 224  34 106 236 222 108  93 227 214
 127 115 192 254 141  49 157 179 242  62 127 184 242  51  20 127
 197 241   8 101 218 245  21  66  15  38 141 183 137  49 141 168
 242  62 127 184 242  51  20 127 197 241   8 101 218 245  21 199
 242  54 127 176 242  50  22 192 204  36 114 179 220 247  90 113
 205 226  21  52 138 249  70 122 199 247  76  43 138 224  73 100
 136  71 114 178 121 134 167  76  14  48 141 184 123  82 255 147
  78  97 248 222 111  19 176 190 112  68 228 221 105  92 250 157
  98  67 232 221  37  56 192 210 100  95 196 221 105  86 245 147
  48  62  15 182  13  51 141 178  13  39 195 180
16951 256   13535  522  JS/Yamanner@MM

 154 178 156 179  13 179 199 224  34 106 236 222 108  93 227 214
 127 115 192 254 141  49 157 179 242  62 127 184 242  51  20 127
 197 241   8 101 218 245  21  66  15  38 141 183 137  49 141 168
 242  62 127 184 242  51  20 127 197 241   8 101 218 245  21 199
 242  50 249 114  14 204 140  40 126 204 148  65  26 204 141  98
 201 228  79 115 220 171  10  52 199 248  68 121 201 242  21  52
 222 247  90  54 121 134 164  76  14  48 141 184 123  82 255 147
  78  97 248 222 111  19 176 191 122  90 227 215  98  68 163 220
 125  86 227 155   6 126 236 218  97 122 227 215 104  75 173 142
   0 177 136 179  13  51 140 179  25 125 138
16844 256   13535  522  JS/Yamanner@MM



--
Dave
http://www.claymania.com/removal-trojan-adware.html
http://www.ik-cs.com/got-a-virus.htm



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