eTrust Antivirus contact problems

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Has anyone tried to contact eTrust recently?
I have been trying to renew my subscription, but their web site is taking me
round and round in circles, and I am getting nowhere.

I received a renewal reminder from them, with a link to their renewal web
site, but this is more convoluted than ever.

No phone contact numbers, and unattended email addresses with responses
telling me to look at their FAQs. What is the matter with these people?
don't they want their customers to be able to contact them?

Any suggestions please? I am extremely frustrated.


Re: eTrust Antivirus contact problems

In my opinion, I would ignore this email, because if part of the
subscipition is to enter your bank/credit card details, then it may be a
scam.  As there are emails going around, I had received from Halifax, Paypal
and Ebay - telling me to verify my details as they were updating their
systems.  I clicked on the Paypal link they provided, and the site looks
excatly like Paypal, and part of the updating details was to enter my card
details. I was wary at this point and didnt bother, lucky I didnt because
its a scam going around.


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