ESET Smart Security

Do you have a question? Post it now! No Registration Necessary.  Now with pictures!

Threaded View
I have Eset Smart Security installed.  It has missed 4 trojans when it
was the only AV software installed.  Even with current updates it
still missed them.  It has missed a total of 5 trojans.  The fifth was
taken care of by another AV software that is now the one I use.

Eset has been slow to respond so I requested a refund.  They have
ignored all requests for a refund and did not acknowledge when I
informed them multiple times I would go through my credit card  to get
my money back.

I am now in the process of having my card company take care of it.

Anyone else have problems with Eset?    

Dan

BTW, I have version, 3.0.669.0

Re: ESET Smart Security

That is the first negative thing I have ever heard about ESET.
In fact it makes me wonder exactly what the mysterious "other"
AV was reacting to.

They've been around a long time, and are well respected.

I hope you are able to resolve your issue.

Quoted text here. Click to load it



Re: ESET Smart Security

On Thu, 05 Feb 2009 21:06:39 -0500, What me worry?

Quoted text here. Click to load it

I have used Eset for four years and have never had a problem. I am
well pleased with them.

Mark

Re: ESET Smart Security

Little Charlie wrote:
Quoted text here. Click to load it

Not so much that they pay,
but want you and any other suckers to pay
for the reptilian lubricant they shill for.
Notice the implied creds, or lack thereof,
of those pseudo-nymshit monikers and offshore remailers
they chronically hide behind.
I even heard that the nod32 hucksters were just a bunch of ex-vxers that
can no longer code anything with enough spirit to be a major threat and
their waning egos are roiling in frustration.

--

   /"\
   \ /          ASCII Ribbon Campaign
    X      Against HTML Mail and News
   / \

Re: ESET Smart Security


[snip]

Quoted text here. Click to load it

That is not the only kind of support I was referring to. For some
security products, an ongoing vigilance is required by the team to
keep current with the hostile environment it is trying to protect
against.

New snort signatures.
New virus definition files.
New compression and encryption schemes to be addressed.

Quoted text here. Click to load it

Yes, but with so many low hanging fruit is there any wonder why
things have evolved to pick them. None of this is necessary if users
could take the time and effort to act in a secure manner. If a human
virus went around giving everyone a clue, things would go back to
other vectors such as worms and viruses that *don't* use e-mail or
any human nature vulnerabilities. Then, you would still have to find a
way to deal with exploit based worms, and infectious malware like
viruses and some trojans.

Quoted text here. Click to load it

Indeed, in fact having an AV with a vulnerability in its input can be
the entrance for malware designed to exploit it. Has happened, and
probably will happen again. E-mail automatically downloads, AV
automatically scans for malware, malware exploits decompression
algorithm's input, malware executes and sends maliciously crafted
e-mails to any contacts it can find. Farfetched? Perhaps, but it is
still a fact that adding software seldom increases security.

I don't care for the direction AV is heading (too much hand-holding)
and much is, as you say, not really needed.

Quoted text here. Click to load it

Yes, they've gotten very good. Do you suppose the executives' children
sell lemonade to support the employees wages? Or that they work for
free? A philanthropic organization donates for the cause?

Quoted text here. Click to load it

You mean like:

"If Microsoft ever made anything that didn't suck, it would be a
vacuum cleaner!"?

..no, I actually *like* Microsoft and what they've done for technology.

I applaud them for the effort to make adequate virus protection the
default condition of the OOBE. Adequate here meaning most users
could probably get by with it but high risk users will probably need
more. You as an individual have the luxury of being able to control
the behavior of the user - he is you. Some administrators have to
allow users to do things - they can dictate policy but not control
behavior.

Quoted text here. Click to load it

Polymorphic decryptors. Time-wasting algorithms. Slow replicators.
Indirect infection methods. Without the noise of current malware, the
trend would likely be toward how much time do you want to spend
emulating in an attempt to reveal a signature match. A compromise
will be made where speed is favored over accuracy.

The malware writers will push that limit. Of course, all of this is
dependent on the human clue virus having a successful run.

Quoted text here. Click to load it

SMTP is the new FTP! HTTP is the new NNTP.

Quoted text here. Click to load it

I can't, but as for how can anyone? Some people have less luxury.
More are just unwilling to behave properly, and use these products
as a crutch - enabling them to continue their bad behavior (the hand-
holding I mentioned earlier). The first case may need better accuracy
while the latter just wants it to be quick and quiet. The revenue from
the former case's clients often finance the support for the free version
that the latter case's clients use.



Re: ESET Smart Security

Quoted text here. Click to load it

=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D
If you've had 5 trojans I would suggest it is the person behind the
keyboard that is the problem.    I have NOD32 and have never, ever
been infected.   BTW I have had some missed as when I tried a view-
source on an www/.exe file it wouldn't alert me.   To NOD's defense,
submitting them to VT had quite a few other 'top notch' vendors not
flag them either.   Alas, I cannot remember the trojan names, haven't
recieved any e-mails with the links in over 4 months now.

So, what trojans did it miss, and what AV are you using now????

I hope you will try AV-CLS.

A clip from a Dave L's  post:
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D
Download MULTI_AV.EXE from the URL --
http://www.ik-cs.com/programs/virtools/Multi_AV.exe

To use this utility, perform the following...
Execute; Multi_AV.exe { Note: You must use the default folder C:\AV-
CLS }
Choose; Unzip
Choose; Close

Execute; C:\AV-CLS\StartMenu.BAT
{ or Double-click on 'Start Menu' in C:\AV-CLS }

NOTE: You may have to disable your software FireWall or allow WGET.EXE
to go through your
FireWall to allow it to download the needed AV vendor related files.

C:\AV-CLS\StartMenu.BAT -- { or Double-click on 'Start Menu' in C:\AV-
CLS}
This will bring up the initial menu of choices and should be executed
in Normal Mode.
This way all the components can be downloaded from each AV vendor's
web site.
The choices are; Sophos, Trend, McAfee, Kaspersky, Exit this menu and
Reboot the PC.

You can choose to go to each menu item and just download the needed
files or you can
download the files and perform a scan in Normal Mode. Once you have
downloaded the files
needed for each scanner you want to use, you should reboot the PC into
Safe Mode [F8 key
during boot] and re-run the menu again and choose which scanner you
want to run in Safe
Mode.  It is suggested to run the scanners in both Safe Mode and
Normal Mode.

When the menu is displayed hitting 'H' or 'h' will bring up a more
comprehensive PDF help
file.  http://www.ik-cs.com/multi-av.htm

Additional Instructions:
http://harrisonrj.home.comcast.net/step_by_step_pc_cleaning_process.h ...

* * *   Please report back your results  * * *
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D

Re: ESET Smart Security

What me worry? wrote:
Quoted text here. Click to load it

One anti-malware program is not enough, ever. No one anti-malware
program will catch 100% of the nasties. Not even your other AV program.

Unfortunately, too many people, like you, think that one AV program is
enough. The result is a tremendous number of computers that are
inadequately protected.

Get _at least three_ anti-malware programs including ESET's, set one up
to start and protect your machine when you boot it, and run the others
at least once a week. Before running the additional programs, shut off
networks access, shut down the main AV program, and run the update tool
for each program.

[...]

Good luck

wolf k.

Re: ESET Smart Security


Quoted text here. Click to load it

Well according to your logic ( I use that term loosely) 4 , 5 or
maybe even 6 malware products would finally suffice..but wait..since
none are 'good enough how would you know when to stop adding
additional anti-malware programs? You would NEVER KNOW! Would 10 make
you feel safe?  maybe 35 is what it would take....hmmm..I like 40.
YES we all must purchase and install and manage 40 anti-malware
programs. Otherwise we are all AT a terrible RISK!!!


Is you real name "Chicken Little?"


Re: ESET Smart Security

Little Charlie wrote:
Quoted text here. Click to load it


I'll treat this as a serious cry for help, not as the witticism that you
apparently think it is. Don't try it again - you'll be burned to a
crisp, then ignored.

a) Every anti-malware program misses some invaders
b) no two such programs miss the same invaders
c) therefore, two or more such programs will detect more invaders than
any one will detect on its own.

HTH

wolf k.

Re: ESET Smart Security


Quoted text here. Click to load it

Restating flawed logic and uttering pathetically transparent threats
all aside..you still
purposely obfuscate the truth of my observations. Yes..it is likely
but not guaranteed that 2 AV's
might detect more threats than 1 AV alone..possible but not 100%.
Thus how many AV products,
based on your axiom, does anyone need to be 'adequately protected'.
You really don't know do you?


Re: ESET Smart Security

Little Charlie wrote:

Quoted text here. Click to load it

Well, I have zero AV products on my computer. Am I adequately protected?

Quoted text here. Click to load it

I think I do...  :-)

--
   -bts
   -Friends don't let friends drive Windows

Re: ESET Smart Security


Quoted text here. Click to load it
I'd rather have a gun and not need it than need a gun and not have it.


Re: ESET Smart Security

tom wrote:

Quoted text here. Click to load it

Perhaps your operating system needs a gun...   <g>

--
   -bts
   -Friends don't let friends drive Windows

Re: ESET Smart Security

Beauregard T. Shagnasty a écrit :
Quoted text here. Click to load it

Maybe on day, yours may also need a gun...

--
In gold we trust (c)



Re: ESET Smart Security

tom wrote:
Quoted text here. Click to load it

While your axiom holds some validity,
do you do your daily travels about your premises with that piece in your
hand cocked and ready, or merely have it easily available if needed?
IOW: I too have an AVless system, yet can summon up one if there's any
suspicion of need.  

Re: ESET Smart Security


Quoted text here. Click to load it

A better example is this:

On any given rainy day..how many umbrellas do you need to stay dry?

-OR-

During sexual  intercourse how many condoms does a man need to be
'adequately protected?'

I would have to conclude the OP uses 3
condoms...LOL!!!!!!!!!!!!!!!!!!

"Just another couple minutes dear..I can't quite get that damn 3rd
condom on!!!"   LOL!!!!!!!!!!!!!!


Re: ESET Smart Security



[...]

Quoted text here. Click to load it

Not really a good analogy, unless you envision the umbrellas as being
able to mistakenly block 'other than raindrops' that you need to get
through and not being able to block some of the raindrops that you
want blocked.

Put some pinholes in the condoms and soon you feel that no number
of them is enough for actual *protection*. This is the state of the anti-
malware prophylactic analogy. These security programs do not really
protect you, they only attempt to filter your exposure to malware by
recognizing and intercepting them - with misses on both sides of the
equation (missing some malware and falsely accusing legitimate apps
of being malware).



Re: ESET Smart Security

Wolf K wrote:
Quoted text here. Click to load it

Good Luck is right,
and you'll need it if you follow the shilling suggestions of that
huckster to clog and bog your system down with a bunch of conflicting,
crashing, useless appz.

Re: ESET Smart Security


wrote:

Quoted text here. Click to load it
No prizes for guessing what's coming next.


Only the seriously paranoid will waste their time following such a
nonsense regimen.


Jim.


Re: ESET Smart Security


Quoted text here. Click to load it

I AGREE..thus my exercise in hyperbole. Maybe 10 AV's are
'enough?'..maybe 20,30, No wait..I think 40 is just right.
That is why I asked our paranoid OP if his real name is 'chicken
little'

There IS an absolute answer for total and complete 'protection' -
UNPLUG YOUR COMPUTER.


Site Timeline