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- Error Number: 0x800CCC19 + Norton AV
September 21, 2005, 5:11 pm
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Hi I am a bit stumped on this and I am after advice. After receiving an
update from Norton I have a problem with receiving emails. I get the
following error message.
"A time-out occurred while communicating with the server. Account: "my
account", Server: 'pop."my account".co.uk', Protocol: POP3, Port: 110,
Secure(SSL): No, Error Number: 0x800CCC19"
If I disable "Norton AV" I can receive email no problem. If I do a system
restore to before the update all is OK, but update NAV again and the
problem reappears. I have searched NAV help section without any luck, and I
don't want to keep turning off NAV each time I wish to check my email.
Any pointer in the right direction would be appreciated.
Win XP Pro SP2
Norton IS 2005
- Beauregard T. Shagnasty
September 21, 2005, 6:01 pm
Re: Error Number: 0x800CCC19 + Norton AV
This question pops up quite often in my ISPs local help newsgroups.
The answer is always: disable Norton AV scanning of incoming and
outgoing emails. And the troubled people always say, "Thanks. It works
after I did that."
I don't use Norton myself, so I am just passing on what I've read
elsewhere. There must be a bunch of bugs with the new versions.
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