CA Antivirus Failed the Parent Test

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My dad just called. He bought Computer Associates Antivirus and can't
figure out how to use it.

He says the program scanned his drive and told him he has 5 infected
files, but it doesn't seem to have fixed them automatically and isn't
telling him how to do it manually.

I told him that antivirus software exists to do one thing -- to protect
a computer from viruses. If it isn't obvious to a three-year-old how to
make it work, then it is badly designed and isn't worth wasting time
on. I suggested he throw out the disk and go buy one of the alternative
products.

What I want to know is why software designers are always falling down
when it comes to usability. Don't they have parents?


-TC


Re: CA Antivirus Failed the Parent Test


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With CA ANtivirus this is nothing to do but install it and set it for
auto updates. For a full manual scan select the antivirus in the
Security Center and click "scan my computer".

It's no more or less difficult to use than the others I've used.

Re: CA Antivirus Failed the Parent Test

TC wrote:
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Sounds like the classic, "like father, like son"



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