AVG Customer Service

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Hi All,

I was interested in getting the File Server version of AVG for a couple
of Windows 2000 servers I've got at home.  I decided to use the trial
version for a while to see how things went.  I tried to install it but
it wouldn't.  I got the following error:

Local machine: installation failed
        Error: Action failed for file avgupsvc.exe: starting
            The service did not respond to the start or control request
in a timely fashion.  (1053)

I've contacted their customer service and have gotten zero responses
thus far.  Is it just me or is a response asking too much these days?
Is this an indication of the kind of company Grisoft really is?

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