AVG Anti-Virus Information

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I have installed the free copy of AVG on my computer.  I also have
Malwarebytes. I would prefer answers from someone who is presently using
this service, or has used it, and why you opted out of it.
Question: 1. Will this be sufficient protection? and 2. If I subscribe
to AVG's full blown program with phone support, how responsive are they
in waiting time to speak to someone?  3. Will the tech. support speak
clear U.S. English with no foreign accent?
Thank you for any enlighting information you may provide.

Re: AVG Anti-Virus Information



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I've seen Fee AVG v8.X on the computers of many customers.  FWIW it doesn't
seem able to either prevent or remove serious malware.  It's not uncommon
for malware to infect the system and actually completely delete AVG - all
the files are gone from the program folder.  Unfortunately I can't put this
into context - I don't know how likely other AVs are to being bypassed and
destroyed this way.  It's possible that the new Free AVG 9.0 is better in
this regard, but it hasn't been around long enough for me to have an opinion
yet.  I can't comment on the paid version or the phone support, sorry.

My recommendation for a freeware security setup is Avast 5.0 (still beta,
but stable and very close to "final") or Panda Cloud AV, PC Tools Firewall
Plus, and Prevx 3.0 (free in scan/detection only mode).  For additional
protection "on demand" definitely MBAM and also SuperAntiSpyware.


Re: AVG Anti-Virus Information



Victek wrote:
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Rather than rely on AV software alone, why not either invest in an
imaging program (quite low cost) or do a google search for a free
program. Now you are protected not only against malware (which in many
years of computing I've only ever seen once and that one seemed
harmless), but you also have protection against a hardware failure, rare
these days but does happen.
I do use Avira which is unobtrusive and run malwarebytes from time to time.

Re: AVG Anti-Virus Information



John wrote:
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I once evaluated MBAM and still do occasionally,
opted out because I don't prefer any extra load on the system.

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In the absence of common safe hex - NO

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Can't say about AVG,
but with MBAM you might get an East Tennessee, Tri-City accent.

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Go read the safe hex guideline in Dave's sigfile.

Re: AVG Anti-Virus Information




I have installed the free copy of AVG on my computer.  I also have
Malwarebytes. I would prefer answers from someone who is presently using
this service, or has used it, and why you opted out of it.
Question: 1. Will this be sufficient protection? and 2. If I subscribe
to AVG's full blown program with phone support, how responsive are they
in waiting time to speak to someone?  3. Will the tech. support speak
clear U.S. English with no foreign accent?
Thank you for any enlighting information you may provide.

***

IMHO, AVG free is adequate for your needs. I've used AVG Free for years with
no issues.  They do have a support forum for users.
http://forums.avg.com/ww-en/avg-free-forum

AVG 9 Free has both antivirus & antispyware protection
http://free.avg.com/au-en/homepage -  for info

Malware Bytes is good and you could download something like Super
Antispyware if you wanted another one.
http://www.superantispyware.com /

Cheers,
Larry



Re: AVG Anti-Virus Information



Larry wrote:
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Thanks for all of your inputs.  I have used AVG in the past with no
problems, but got away from it when my ISP offered what was suppose to
be a super AV. It was SecureIT.  I got one copy free as a ISP
subscriber, and paid for two other copies so all my computers would be
covered.  Just for the heck of it I downloaded Malwarebytes.  To my
computers, and to my suprise, on one computer I found over 500
infections, and on the other two a little over 2000 infections.
Needless to say, I quickly got rid of that program and downloaded the
Free addition of AVG so I would have immediate coverage.  Having it
previously I was familiar with it, and never had any problems or
infections.  If this one works out, I was thinking about getting their
full blown program for all computers, I would use it along with
Malwarebytes.  I really was curious about their support program.  I just
wanted to be sure it doesn't have English speaking techs with foreign
accents.  I just cannot understand them.  I have used Suuperantispyware,
and it is a very good program, but  I prefer Malwarebytes, just as a
personal choice.

Re: AVG Anti-Virus Information



John wrote:

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In the past few months I've had occasion to clean the computers of a
couple friends. I found I needed *both* Superantispyware and
Malwarebytes to clean all the infections (along with the antivirus
program each had). I left the Superantispyware resident shield running
on both, with Malwarebytes as an on-demand scanner, since I don't think
either person can be trusted to run them on a regular basis. I have both
programs as on-demand on my own box.

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