AVG 8 update / uninstall problems

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Using AVG 8 Free with XP Home. It won't update - error message "General
error, not enough free memory, write error".
Following advice found online, I retried the update with Comodo Firewall
disabled and with 'DNS update' unchecked in AVG.
Nothing.
Following advice on the AVG board, I decided to do a fresh download and
install. The program refuses to uninstall. Error message:

"Local machine: installation failed.
Installation:
Error: Action failed for file avgemc.exe creating backup
Error: 0x8007000Z %DESTINATION% - "C:\Program Files \ AVG \ AVG8 \
avgemc.exe.install_backup_l",
%SOURCE% - "C:\Program Files \ AVG \ AVG8 \ avgemc.exe"

So how can I get the corrupt version off the machine? Or should I re-install
AVG without uninstalling the old version?
(I'm having this problem on a laptop - a desktop installed the update no
problem and AVG 8 continues to function as required on it)
--
John Dean
Oxford



Re: AVG 8 update / uninstall problems


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Manually delete all the files and directories with anything to do with AVG
in them in both Program Files and Documents and Settings. I much prefer
Ztree for scrolling through directories and seeing what's in them but if
you're used to Explorer it'll do. Download and install CCleaner and run the
main cleanup program plus the Registry option which should get rid of any
entries for missing links. Then try the install again. Shut down as many
unnecessary running processes as possible before installing.

CCleaner is invaluable for cleaning up temp files and other crap on the disk
anyway so everyone should use that daily IMO. Be sure to save any cookies
you want to keep in the Tools option first.
--
Dave Baker



Re: AVG 8 update / uninstall problems

There is an AVG uninstaller that you can download...

--
Yours Quilly,


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Re: AVG 8 update / uninstall problems

Quilljar wrote:
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And where would I find that?
--
John Dean
Oxford



Re: AVG 8 update / uninstall problems

The same place as me, I Googled AVG uninstaller  LOL

http://www.google.com/search?source=ig&hl=en&rlz=&=&q=avg+uninstaller+tool&aq=0&oq=avg+uninstaller

--
Yours Quilly,



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Re: AVG 8 update / uninstall problems


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I had problems with avg updates and finally switched to avast...much better
program-in all ways,..
I could not get rid of 100%avg-still I deleted what I could but the
directory is still there...
http://www.avast.com /
it is free-checks memory and registry every start up and checks incoming
emails..I have avast on both computers.
Michael


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Re: AVG 8 update / uninstall problems

Hello John :)

Out of interest, why haven't you asked this question on User2User?

I notice that it is a *much* quieter place without me!

If nothing else helps you, try scanning your machine with Malwarebytes'
Anti-Malware. It can detect and remove malware that even the most well
known anti-virus and anti-malware applications fail to detect. Detail
here:-   http://www.malwarebytes.org/mbam.php

You do *not* need to make any kind of payment

HTH - Enjoy your day!
--
Dave (BoaterDave!)


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Re: AVG 8 update / uninstall problems

John Dean wrote:
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I just did an uninstall. My problem was AVG 8 seemed to be a drag on
file operations, was ok in earlier versions. I had no problem, took out
ZoneAlarm at same time and installed Avira, which is very good and
doesn't seem to slow things down as much.
I ran ccleaner and that got rid of some extra stuff. I think the winxp
firewall is sufficient and doesn't nag.
Dave Cohen

Re: AVG 8 update / uninstall problems

I was a great AVG fan until V8. I then found it suffered from the
overweightiness that many other AV programs suffer.
I find that Avira is better and lighter all round, and will stick with that
now -- until it too goes the way of Norton bloatware!

--
Yours Quilly,


Re: AVG 8 update / uninstall problems

Quilljar wrote:
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I preferred Avira, but it doesn't work well with ZoneAlarm, there's a
feedback loop that makes it appear there is continuous internet activity.
As I mentioned earlier, now I am just using the winxp firewall and Avira
is working well.
Dave Cohen

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