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Re: AVG 8 Free update failure


Here is a picture of my router page have a look............


http://img504.imageshack.us/img504/9863/netgearrouterxv0.jpg


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Re: AVG 8 Free update failure


Before I was getting the message that the connection to the server was
failing, I had recieved the invalid .ctf file message.

So I found the download for an executable that removes the old .ctf
files for AVG and immediately the update started working again for AVG
free version 8.

Here is the page where I found the .exe file to remove the old .ctf
files:

http://free.avg.com/faq.num-1243#faq_1243

look under issue # 1567 - AVG update issue - Invalid update
control CTF file

This should be the permanent fix for the connection issue.


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Re: AVG 8 Free update failure


In addition to what has been proposed above here is my (solved) case:

- The automated updated failed with avg 8 free edition installed in
Feb. 2009.
- In the Advance settings option, I saw that the URL is
http://guru.avg.com/soft/80free/update .
- It appears that this URL is outdated (no reply for a ping). The
actual one is http://free.avg.com/soft/80free/update .
- As I couldn't change this in the avg advance settings (perhaps
because this is a free version), I put in my local
<windows-directory>/system32/drivers/etc/host file the followng entry:
64.74.243.12    guru.avg.com    # 64.74.243.12 is the free.avg.com address

Then it worked.
Good luck.


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Re: AVG 8 Free update failure


lbon;4283771 Wrote:
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Thanks lbon.  I've been trying all sorts of solutions for ages.  This
did the trick.  Well done!!


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Re: AVG 8 Free update failure


lbon;4283771 Wrote:
> In addition to what has been proposed above here is my
(solved) case:
Quoted text here. Click to load it
> Feb.
2009.
Quoted text here. Click to load it
>
http://guru.avg.com/soft/80free/update .
Quoted text here. Click to load it
> actual one
is http://free.avg.com/soft/80free/update .
Quoted text here. Click to load it
> because
this is a free version), I put in my local
>
<windows-directory>/system32/drivers/etc/host file the followng entry:
Quoted text here. Click to load it
Oddly the guru url works on 3 other computers through the same router,
and was
working on the 4th until a few days ago.
Thanks to ibon I can now update without that clumsy download.


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Re: AVG 8 Free update failure


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I attempted to edit the host but am having a hard time. When I click on
hosts, I was not sure what to open it with and selected Notepad. I tried
to put the "64.74.243.12 guru.avg.com # 64.74.243.12 is the free.avg.com
address" command in and save it, however, it will not allow me to save.
Thanks for any help in advance.


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Re: AVG 8 Free update failure

flynlyon3 wrote:

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It is likely you are using some anti-malware software that changed the
file's attribute to "Read Only." ^1

You will have to disable that software, and in Explorer, right-click and
choose Properties, and remove the Read Only attribute. Then you can edit
it.

1. It's really pointless, as it is quite simple for the malware to
remove that attribute and fsck up your file.

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   -"Windows - Life Without Walls™"      <-- recent MS TV ad
   -(Aha. So that's how all the viruses get in!)

Re: AVG 8 Free update failure


I followed your procedure as I was having the same avg 8 update error
(server
connection failed).  Changing the win32 Host file worked like a
charm.  Thanks.

(I joined the forum simply to share my appreciation)


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Re: AVG 8 Free update failure


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Could you list the changes you made to the Host file again please.

I'm having the same problem.

Thanks.

Ray.



Re: AVG 8 Free update failure

Ray.Milne wrote:

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This is a USENET newsgroup.

Quoted text here. Click to load it

It's right up there in the thread.  <g>

Poster "lbon" says add this line:

64.74.243.12 guru.avg.com # 64.74.243.12 is the free.avg.com address

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Re: AVG 8 Free update failure

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Many thanks.

Ray.



Re: AVG 8 Free update failure

Dragon wrote:
[snipped tale of woe and my speculations]
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Thanks for the added info, now I know my speculation is wrong.

Sorry, I can't think of anything else it might be. Wish you better luck
on AVG's forum.

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wolf k.

Re: AVG 8 Free update failure


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On recommendation from the forum, uninstalled Ashampoo firewall and updates
now work.
Presume a conflict somewhere as setting rules in Ashampoo firewall or even
switching it off did not help.

Thanks to all who made suggestions

Henry



Re: AVG 8 Free update failure

Dragon wrote:
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I installed over avg 7 yesterday in a test partition. It updated this
morning with no problem except there isn't any notification it's doing
so. I'm using Zone Alarm, no problem. ZA asks permission if it needs to,
as far as I know it won't block unless a site has been previously
blacklisted. I'll test for a few more days and if all ok I'll update my
working partition.
Dave Cohen

Re: AVG 8 Free update failure


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I initially installed over 7.5.
The Ashampoo free firewall did not ask permission for anything to do with
AVG
Following advice from the AVG forum I manually added rules to give all the
executables in the AVG folder full permission but still the update failed.
Same situation with the firewall switched off.
Only uninstalling it cleared the problem.
Now using XP firewall (and a router) having found out how to get XP to allow
access to my little network.

Henry



Re: AVG 8 Free update failure

Hi, I have the same problem, ive just downloaded the new AGV free
update 8.0 onto my XP.

The problem is that everytime I turn my computer on, my computer tells
me that "my connection with update server/manager has failed.

So I have to update manually each time I turn on my computer, even if
its just five minutes later.

What can I do to rectify this ?


ivanhoe

"Dragon" wrote:
 > AVG 8 Free fails to update with message about
failing to
 > contact the update
 > server.
 > Update server given as in Tools/Advanced is
 > http://guru.avg.com/softw/80free/update /
 >
 > Connection is via router and cable.
 > Never a problem with AVG Free 7.5 which I've gone back to for
 > now.
 >
 > Suggestions please.
 >
 > Henry

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Re: AVG 8 Free update failure


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 My problem was a bit different.
I could not update at all, not even manually.
I just the message you have quoted.
Got my solution via the AVG forum.
http://freeforum.avg.com /
Look in AVG 8 Free Edition - Installation Issues
You will have to register to post.
If you post make sure you read the sticky "BEFORE YOU POST HERE README" ,
then provide ALL the information requested.
Failure gets you a sharp reply but no answer until you do comply.

My problem turned out to be an incompatibility between AVG and Ashampoo
firewall.
I dumped the firewall and now just use XP's firewall.

Cheers

Henry




Re: AVG 8 Free update failure




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Ashampoo acknowledged the problem (at the end of May) and claim to working
on a new version - but can't give a time scale.



Re: AVG 8 Free update failure



Same problem here . Tried half a dozen times last night finally gave
up removed avg 8 free and installed Avast




wrote:

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Re: AVG 8 Free update failure



David Wells wrote:

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