AV Software Package

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I am looking for an AV software package to recommend to a technophobic
relative.  I have not used Norton AV for a long time.  Is it really as
appalling as all the posters here seem to think?  If so,  can anyone suggest
one that is easy for a 'non techie' to install and set up - I am having to
do this at 'arms length' over the phone.

TIA
Bob



Re: AV Software Package

On Sun, 19 Nov 2006 12:21:10 -0000 Compfix wrote:

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What are you using and familiar with?  That would be my first choice for 'arms
length' support.

That said, I have a technically ignorant friend who does things on eBay.  I
installed Avast on his system because it's easy to set up and offers small
frequent updates automatically.  Its biggest stumbling block is that the free
license only lasts for 14 months, I got him straightened out with a 15 minute
visit.
--
Ernie B.

Communication:  The art of moving an idea from one mind to another, hopefully
without distortion.

Re: AV Software Package

Ernie B. wrote:

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..but renewable, and still for free.  :-)

Though I agree that a 'technically ignorant' person might have trouble
with that, although no different from any other software that requires
an update or a resubscription. Like Norton.

Just wanted to point out that "free" for Avast doesn't change. All that
is required is to visit their web site, reapply, and receive an email
with a new code to copy'n'paste into the program.

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Are you going to revisit in 14 months?  <g>

--
   -bts
   -Motorcycles defy gravity; cars just suck

Re: AV Software Package

On Sun, 19 Nov 2006 17:32:29 GMT Beauregard T. Shagnasty wrote:

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Yeah, I know that. ;-)

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Well, he's 80-plus and stubborn.  For instance, he learned to use the DOS
version of Wordstar a long time ago and prefers it over Word although we're
slowly getting him converted.  Guiding him through a web site and getting him
to fill in the blanks correctly can be WORK.

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Good point, I should have mentioned it.

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Yeah, I've tried talking him through things over the 'phone.  It's easier on
both of us to just drive over there and fix his problem. <g>
--
Ernie B.

Communication:  The art of moving an idea from one mind to another, hopefully
without distortion.

Re: AV Software Package


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I am using Sophos on a network here, and for users at home, which does not
have a 'consumer' version.  I have not really evaluated any other packages,
apart from a test of AVG free some time ago, for stand alone machines.

I am looking for something, that once set up, is fairly user proof :-)

Bob



Re: AV Software Package

On Sun, 19 Nov 2006 22:10:33 -0000 Compfix wrote:

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Ah, okay.

As I said above, my friend doesn't know much about computers.  His system is
stand-alone also.  I set Avast up for him with Standard shield active and
automatic updates.  It's easy enough to configure but you should try it for
yourself before you talk someone through installation and setup.
--
Ernie B.

Communication:  The art of moving an idea from one mind to another, hopefully
without distortion.

Re: AV Software Package


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Thanks. I'll take a look at Avast and see if it is suitable.

Bob



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