Click here to get back home

activesync encountered a problem on the desktop support code 86000107
 Home | NewsGroups | Search | About
Login Password
Register Now!
 microsoft.public.pocketpc.activesync    Post an article   get this group's latest topics as an RSS feed add this group's latest topics to your My MSN content add this group's latest topics to your My Yahoo content
Subject Author Date
activesync encountered a problem on the desktop support code 86000107 robert.chapman 05-15-2006
Get Chitika Premium
Posted by robert.chapman on May 15, 2006, 4:35 am
Please log in for more thread options
 I've got an Orange SPV600 that has been happily syncing for the past
few months. Suddendly it's started giving this error message
"activesync encountered a problem on the desktop support code
86000107". The strange thing is a colleague also started getting this
message although he uses a different device ( iMate KJAM I think ).

The only consistent thing appears to be the recent Windows XP upgrade.

We are both on the same Exchange server.

Any ideas? This is really frustrating.

Rob.


Posted by Chris Jordan on May 15, 2006, 11:14 am
Please log in for more thread options
 If you have recently upgraded to Windows XP, maybe the firewall has been
turned on that wasn't on before.
Re-installing ActiveSync might re-set the firewall parameters correctly.
Alternatively, try the new beta of ActiveSync V4.2 (from Microsoft.com) to
see if that clears the error.


> I've got an Orange SPV600 that has been happily syncing for the past
> few months. Suddendly it's started giving this error message
> "activesync encountered a problem on the desktop support code
> 86000107". The strange thing is a colleague also started getting this
> message although he uses a different device ( iMate KJAM I think ).
>
> The only consistent thing appears to be the recent Windows XP upgrade.
>
> We are both on the same Exchange server.
>
> Any ideas? This is really frustrating.
>
> Rob.
>



Posted by Chris De Herrera on May 15, 2006, 1:29 pm
Please log in for more thread options
Hi,
Since you upgraded to XP, you need to reinstall ActiveSync.


--
Chris De Herrera
http://www.pocketpcfaq.com
http://www.tabletpctalk.com
http://www.pocketpctalk.com
http://www.mobilitytalk.com

ActiveSync 4.x Troubleshooting Guide -
http://www.pocketpcfaq.com/faqs/activesync/tshoot-as4x.htm

> I've got an Orange SPV600 that has been happily syncing for the past
> few months. Suddendly it's started giving this error message
> "activesync encountered a problem on the desktop support code
> 86000107". The strange thing is a colleague also started getting this
> message although he uses a different device ( iMate KJAM I think ).
>
> The only consistent thing appears to be the recent Windows XP upgrade.
>
> We are both on the same Exchange server.
>
> Any ideas? This is really frustrating.
>
> Rob.
>



Posted by Mozzer on May 15, 2006, 4:38 pm
Please log in for more thread options
Couple of things. I didn't "upgrade to XP". It was just a regular
Windows Update. The other thing is that it does work sometimes. Only
way I can see of doing it is by deselecting all of the things I sync.
Letting it Sync "nothing". Then selecting them one at a time. However
after a few hours it starts playing up again.

Is there anyway of knowing what that error code "means"?


Posted by BigAlsDaddy on December 24, 2006, 9:49 am
Please log in for more thread options


"Mozzer" wrote:

> Couple of things. I didn't "upgrade to XP". It was just a regular
> Windows Update. The other thing is that it does work sometimes. Only
> way I can see of doing it is by deselecting all of the things I sync.
> Letting it Sync "nothing". Then selecting them one at a time. However
> after a few hours it starts playing up again.
>
> Is there anyway of knowing what that error code "means"?
>

[QUOTE][i]Originally posted by Mozzer [/i]
[B]...the other thing is that it does work sometimes. Only way I can see of
doing it is by deselecting all of the things I sync. Letting it Sync
"nothing". Then selecting them one at a time. However
after a few hours it starts playing up again.

Is there any way of knowing what that error code "means"? [/B][/QUOTE] The
internet is 'empty' regarding this question. It took me 8 hours to find
nothing. The error code stays unexplained, even MS hotline is helpless. From
uncounted try-and-error hours spent it 'means' to me that somewhere in your
synced data there is a corrupt entry (from the weird point of view of
ActiveSync) and the 'only' action you have to perform is: export all Outlook
data (in another pst file), backup all files synced, copy and move all
favourites, thus flush anything synced, de-select all options, sync 'empty
(as you described), re-import, re-copy, move back and the like, select all
options and sync again while crossing your fingers. It worked for me, but no
warrants...

Similar ThreadsPosted
ActiveSync encountered a problem on the desktop (support code: 85 May 8, 2006, 8:44 am
ActiveSync encountered a problem on the desktop. Support Code:85010001 September 7, 2006, 12:51 pm
ActiveSync encountered a problem Support Code : 0x85010014 April 16, 2007, 10:08 am
Activesync encountered a problem on the server. Support code: 86000108 June 12, 2007, 1:20 pm
Support Code: 86000107 August 11, 2006, 9:39 am
error support code 86000107 June 13, 2008, 11:05 pm
Cannot Sync Tasks: support code 86000107 July 29, 2008, 6:38 pm
Bug? "ActiveSync encountered a problem on the desktop" October 2, 2005, 4:52 pm
ActiveSync encountered a problem on the desktop February 18, 2007, 7:02 pm
"ActiveSync encountered a problem on the desktop."/> - ASStatus.cpp(617) June 8, 2006, 12:18 pm

Our other projects:

Art Dolls, Fairies and Mermaids - Sunnyfaces.net

Roy's Linux, Programming and Search Engines messages

1-Script XML SitemapXML Sitemap