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activesync 4.5 error message says Outlook not installed

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Subject Author Date
activesync 4.5 error message says Outlook not installed Mike Smith Quee 07-14-2008
Posted by Mike Smith Quee on July 14, 2008, 2:10 am
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Suddenly after months of working well, activesync 4.5 says outlook is not
installed and therefore cannot synchronise. Using an O2 XDA II and Windows
XP with all patches installed. Recently installed Norton 360, replacing
Norton Internet Security, but have set N360 to allow activesync programs

Posted by Raj Pillai on July 14, 2008, 12:58 pm
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Hi Mike,

Disconnect your device. Then try running the "Detect & Repair" or
"Diagnostics" (depending on the version of Outlook you have installed) under
Help menu of Outlook. Then under Add/Remove Programs go to ActiveSync
and attempt a repair of the installation.

--
Regards,
Raj Pillai
Microsoft MVP - Mobile Devices
http://www.pocketpcfaq.com/raj



> Suddenly after months of working well, activesync 4.5 says outlook is not
> installed and therefore cannot synchronise. Using an O2 XDA II and
> Windows
> XP with all patches installed. Recently installed Norton 360, replacing
> Norton Internet Security, but have set N360 to allow activesync programs


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