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Windows Stop Error (Minidump/Sysdata.xml Error) Renee_R 07-14-2007
Posted by Renee_R on July 14, 2007, 1:58 am
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Yesterday afternoon while playing a video game my computer spontaneously
rebooted. Later that evening upon boot up I received a stop error. I have
searched under "minidump" and read through the posts to try getting some help
on my own. What I've found so far is the following:

Event ID: 1003
Category: 102

Computer rebooted from bugcheck. Bugcheck was 0x1000008e (0xc0000005,
0xbfaad098, oxb3083aec, 0x00000000). Minidump was saved in
C:\WINDOWS\Minidump\mini071207-01.dmp.

I also have found several errors in event viewer within this month with
event ID 7026 referring to a driver ftsata2, but I don't know anything about
what this driver is or what it belongs to in terms of hardware/software.

I sent the error to Microsoft and have also searched through Google finding
a lot of people with a similiar error, but on different model computers with
different video/graphics cards from mine if it is related to the graphics
card.

After contacting HP as my computer is from them (bought through CompUSA) I
was simply told the problem is related to the game software I ran and to just
wait till the error recurred then contact them, but I don't want for this to
persist and get worse since I have warranty till November still through HP
and a 3 year warranty through CompUSA.

I can't read minidump files for information. After a triple search of my
computer there is no dumpchk.exe found on my computer. I also have no folder
as the one suggested in a prior post on where this may be located. System
Restore is useless to me. It doesn't matter what month or date I pick it is
always incomplete.

These problems always seem to occur after automatic Windows updates.
Initially I had sound card driver problems, followed by task manager running
in tiny footprint, and icons which changed to system icons on their own in my
menu, desktop and folders, followed by this. Any help appreciated as I'm
very frustrated with a new computer under a year old full of this many
mishaps. I know Windows Updates can be disabled, but doing this causes
Norton Antivirus to have problems also.

Any additional info that may help:

AMD Athlon 64 X2 Dual Core
NVIDIA GeForce 6150 LE
Windows XP Media Center 2002 SP2

If you need anything else glad to oblige.

Thanks,

Renee R.

Posted by Renee_R on July 14, 2007, 11:20 pm
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I know I haven't received a reply from anyone on this, but to update my
situation for further reference I have had e-mail tech support from HP that
has had me through hoops all day not remedying this situation. Microsoft
tech support has not responded yet outside of the forum either.

Initially HP advised I perform a "flea power," restore BIOS defaults,
Checkdisk in Recovery Console, and a full system virus/spyware scan in Safe
Mode with online scans. When this did not resolve the problem I was
instructed to remove all peripherals, boot using "last known good
configuration," run System Restore in Safe Mode, and lastly format the entire
computer which I refuse to do. I feel that is the absolute last resort you
should do and I'm not comfortable doing that with XP as I'm not very
knowledgable of this O/S.

The System Restore in Safe Mode gave me one hell of a scare when it came
back online because it completely wiped out vital Norton Antivirus and
security files rendering Norton auto protect fully inoperable. I think that
is wonderful...hey everyone hack me and send me viruses... Great advice to
give a customer. I restored it back to tonight's restore point and now I'm
back to the original BSOD error and ftsata 2 error.

Does anyone know how to remedy this?!?! Preferably without formatting a
computer!!

"Renee_R" wrote:

> Yesterday afternoon while playing a video game my computer spontaneously
> rebooted. Later that evening upon boot up I received a stop error. I have
> searched under "minidump" and read through the posts to try getting some help
> on my own. What I've found so far is the following:
>
> Event ID: 1003
> Category: 102
>
> Computer rebooted from bugcheck. Bugcheck was 0x1000008e (0xc0000005,
> 0xbfaad098, oxb3083aec, 0x00000000). Minidump was saved in
> C:\WINDOWS\Minidump\mini071207-01.dmp.
>
> I also have found several errors in event viewer within this month with
> event ID 7026 referring to a driver ftsata2, but I don't know anything about
> what this driver is or what it belongs to in terms of hardware/software.
>
> I sent the error to Microsoft and have also searched through Google finding
> a lot of people with a similiar error, but on different model computers with
> different video/graphics cards from mine if it is related to the graphics
> card.
>
> After contacting HP as my computer is from them (bought through CompUSA) I
> was simply told the problem is related to the game software I ran and to just
> wait till the error recurred then contact them, but I don't want for this to
> persist and get worse since I have warranty till November still through HP
> and a 3 year warranty through CompUSA.
>
> I can't read minidump files for information. After a triple search of my
> computer there is no dumpchk.exe found on my computer. I also have no folder
> as the one suggested in a prior post on where this may be located. System
> Restore is useless to me. It doesn't matter what month or date I pick it is
> always incomplete.
>
> These problems always seem to occur after automatic Windows updates.
> Initially I had sound card driver problems, followed by task manager running
> in tiny footprint, and icons which changed to system icons on their own in my
> menu, desktop and folders, followed by this. Any help appreciated as I'm
> very frustrated with a new computer under a year old full of this many
> mishaps. I know Windows Updates can be disabled, but doing this causes
> Norton Antivirus to have problems also.
>
> Any additional info that may help:
>
> AMD Athlon 64 X2 Dual Core
> NVIDIA GeForce 6150 LE
> Windows XP Media Center 2002 SP2
>
> If you need anything else glad to oblige.
>
> Thanks,
>
> Renee R.

Posted by Renee_R on July 16, 2007, 2:46 am
Please log in for more thread options
Is anyone reading this or does anyone have any insight to any of the problems
I'm facing?

HP after much arguing with their tech support is escalating me to a case
manager, however, today I ended up with a NVIDIA display service termination
error and tonight an ntfs.sys error id 55 in which I had to run chkdsk /x
that deleted corrupted attributes from my c drive. I wish someone could
explain to me what is happening here please. I've run PC Doctor 2 times on
my hard drive, cpu, memory and nvidia which have all passed. Running virus
scans in safe mode detect nothing. I ran chkdsk /r also.

<b>Help would highly be appeciated!!</b>

"Renee_R" wrote:

> I know I haven't received a reply from anyone on this, but to update my
> situation for further reference I have had e-mail tech support from HP that
> has had me through hoops all day not remedying this situation. Microsoft
> tech support has not responded yet outside of the forum either.
>
> Initially HP advised I perform a "flea power," restore BIOS defaults,
> Checkdisk in Recovery Console, and a full system virus/spyware scan in Safe
> Mode with online scans. When this did not resolve the problem I was
> instructed to remove all peripherals, boot using "last known good
> configuration," run System Restore in Safe Mode, and lastly format the entire
> computer which I refuse to do. I feel that is the absolute last resort you
> should do and I'm not comfortable doing that with XP as I'm not very
> knowledgable of this O/S.
>
> The System Restore in Safe Mode gave me one hell of a scare when it came
> back online because it completely wiped out vital Norton Antivirus and
> security files rendering Norton auto protect fully inoperable. I think that
> is wonderful...hey everyone hack me and send me viruses... Great advice to
> give a customer. I restored it back to tonight's restore point and now I'm
> back to the original BSOD error and ftsata 2 error.
>
> Does anyone know how to remedy this?!?! Preferably without formatting a
> computer!!
>
> "Renee_R" wrote:
>
> > Yesterday afternoon while playing a video game my computer spontaneously
> > rebooted. Later that evening upon boot up I received a stop error. I have
> > searched under "minidump" and read through the posts to try getting some
help
> > on my own. What I've found so far is the following:
> >
> > Event ID: 1003
> > Category: 102
> >
> > Computer rebooted from bugcheck. Bugcheck was 0x1000008e (0xc0000005,
> > 0xbfaad098, oxb3083aec, 0x00000000). Minidump was saved in
> > C:\WINDOWS\Minidump\mini071207-01.dmp.
> >
> > I also have found several errors in event viewer within this month with
> > event ID 7026 referring to a driver ftsata2, but I don't know anything about
> > what this driver is or what it belongs to in terms of hardware/software.
> >
> > I sent the error to Microsoft and have also searched through Google finding
> > a lot of people with a similiar error, but on different model computers with
> > different video/graphics cards from mine if it is related to the graphics
> > card.
> >
> > After contacting HP as my computer is from them (bought through CompUSA) I
> > was simply told the problem is related to the game software I ran and to
just
> > wait till the error recurred then contact them, but I don't want for this to
> > persist and get worse since I have warranty till November still through HP
> > and a 3 year warranty through CompUSA.
> >
> > I can't read minidump files for information. After a triple search of my
> > computer there is no dumpchk.exe found on my computer. I also have no
folder
> > as the one suggested in a prior post on where this may be located. System
> > Restore is useless to me. It doesn't matter what month or date I pick it is
> > always incomplete.
> >
> > These problems always seem to occur after automatic Windows updates.
> > Initially I had sound card driver problems, followed by task manager running
> > in tiny footprint, and icons which changed to system icons on their own in
my
> > menu, desktop and folders, followed by this. Any help appreciated as I'm
> > very frustrated with a new computer under a year old full of this many
> > mishaps. I know Windows Updates can be disabled, but doing this causes
> > Norton Antivirus to have problems also.
> >
> > Any additional info that may help:
> >
> > AMD Athlon 64 X2 Dual Core
> > NVIDIA GeForce 6150 LE
> > Windows XP Media Center 2002 SP2
> >
> > If you need anything else glad to oblige.
> >
> > Thanks,
> >
> > Renee R.

Posted by Gene E. Bloch on July 16, 2007, 7:53 pm
Please log in for more thread options
You might do better in a Windows XP or a Windows hardware newsgroup. It
doesn't sound like this problem relates to Media Center - or even that
you are running that OS.

It does remind me of the symptoms of hardware failures, especially
memory.

I have had my memory pass hours of specialized memory tests and yet
stop crashing immediately after I replaced the memory...

On 7/15/2007, Renee_R posted this:
> Is anyone reading this or does anyone have any insight to any of the problems
> I'm facing?
>
> HP after much arguing with their tech support is escalating me to a case
> manager, however, today I ended up with a NVIDIA display service termination
> error and tonight an ntfs.sys error id 55 in which I had to run chkdsk /x
> that deleted corrupted attributes from my c drive. I wish someone could
> explain to me what is happening here please. I've run PC Doctor 2 times on
> my hard drive, cpu, memory and nvidia which have all passed. Running virus
> scans in safe mode detect nothing. I ran chkdsk /r also.
>
> <b>Help would highly be appeciated!!</b>
>
> "Renee_R" wrote:
>
>> I know I haven't received a reply from anyone on this, but to update my
>> situation for further reference I have had e-mail tech support from HP that
>> has had me through hoops all day not remedying this situation. Microsoft
>> tech support has not responded yet outside of the forum either.
>>
>> Initially HP advised I perform a "flea power," restore BIOS defaults,
>> Checkdisk in Recovery Console, and a full system virus/spyware scan in Safe
>> Mode with online scans. When this did not resolve the problem I was
>> instructed to remove all peripherals, boot using "last known good
>> configuration," run System Restore in Safe Mode, and lastly format the
>> entire computer which I refuse to do. I feel that is the absolute last
>> resort you should do and I'm not comfortable doing that with XP as I'm not
>> very knowledgable of this O/S.
>>
>> The System Restore in Safe Mode gave me one hell of a scare when it came
>> back online because it completely wiped out vital Norton Antivirus and
>> security files rendering Norton auto protect fully inoperable. I think that
>> is wonderful...hey everyone hack me and send me viruses... Great advice to
>> give a customer. I restored it back to tonight's restore point and now I'm
>> back to the original BSOD error and ftsata 2 error.
>>
>> Does anyone know how to remedy this?!?! Preferably without formatting a
>> computer!!
>>
>> "Renee_R" wrote:
>>
>>> Yesterday afternoon while playing a video game my computer spontaneously
>>> rebooted. Later that evening upon boot up I received a stop error. I have
>>> searched under "minidump" and read through the posts to try getting some
>>> help on my own. What I've found so far is the following:
>>>
>>> Event ID: 1003
>>> Category: 102
>>>
>>> Computer rebooted from bugcheck. Bugcheck was 0x1000008e (0xc0000005,
>>> 0xbfaad098, oxb3083aec, 0x00000000). Minidump was saved in
>>> C:\WINDOWS\Minidump\mini071207-01.dmp.
>>>
>>> I also have found several errors in event viewer within this month with
>>> event ID 7026 referring to a driver ftsata2, but I don't know anything
>>> about what this driver is or what it belongs to in terms of
>>> hardware/software.
>>>
>>> I sent the error to Microsoft and have also searched through Google finding
>>> a lot of people with a similiar error, but on different model computers
>>> with different video/graphics cards from mine if it is related to the
>>> graphics card.
>>>
>>> After contacting HP as my computer is from them (bought through CompUSA) I
>>> was simply told the problem is related to the game software I ran and to
>>> just wait till the error recurred then contact them, but I don't want for
>>> this to persist and get worse since I have warranty till November still
>>> through HP and a 3 year warranty through CompUSA.
>>>
>>> I can't read minidump files for information. After a triple search of my
>>> computer there is no dumpchk.exe found on my computer. I also have no
>>> folder as the one suggested in a prior post on where this may be located.
>>> System Restore is useless to me. It doesn't matter what month or date I
>>> pick it is always incomplete.
>>>
>>> These problems always seem to occur after automatic Windows updates.
>>> Initially I had sound card driver problems, followed by task manager
>>> running in tiny footprint, and icons which changed to system icons on
>>> their own in my menu, desktop and folders, followed by this. Any help
>>> appreciated as I'm very frustrated with a new computer under a year old
>>> full of this many mishaps. I know Windows Updates can be disabled, but
>>> doing this causes Norton Antivirus to have problems also.
>>>
>>> Any additional info that may help:
>>>
>>> AMD Athlon 64 X2 Dual Core
>>> NVIDIA GeForce 6150 LE
>>> Windows XP Media Center 2002 SP2
>>>
>>> If you need anything else glad to oblige.
>>>
>>> Thanks,
>>>
>>> Renee R.

--
Gene E. Bloch (Gino)
letters617blochg3251
(replace the numbers by "at" and "dotcom")



Posted by Renee_R on July 17, 2007, 6:26 pm
Please log in for more thread options
That's actually what I was wondering about (software vs. hardware) especially
reading other forums, posts, etc. here and at other Googled sites. HP has
had me format my computer today and it's fine right now, but I'm gonna see
what happens because they told me if that doesn't fix the error than I will
need to send my computer to them. I think they want to rule out any
possibility of it as a software problem, but I still have reservations that I
won't see the error again soon. Right now I have absolutely no signs of it
or any of the other erros. That doesn't I'm sure have to mean anything
either. Time will tell!!

One thing is for sure I don't want to format it again anytime soon because
putting all my personal stuff back in was a headache!! Not a fun way to
spend your day off from work again.

My system information says I'm running Microsoft XP MCE 2002 SP 2. I do
think though I may consider if I buy a new computer anytime soon that I try
looking into an Apple or something just to compare. Frankly I've never been
fond of Microsoft at all. Since 98 (and you can laugh at me for saying this)
I don't think any of the new O/S have really been very good in terms of they
seem to be a lot more "bugged up." Then again I had a Windows 98 till I
bought this computer Nov. of last year because I didn't want to buy new till
I was forced to if what I had still worked.

"Gene E. Bloch" wrote:

> You might do better in a Windows XP or a Windows hardware newsgroup. It
> doesn't sound like this problem relates to Media Center - or even that
> you are running that OS.
>
> It does remind me of the symptoms of hardware failures, especially
> memory.
>
> I have had my memory pass hours of specialized memory tests and yet
> stop crashing immediately after I replaced the memory...
>
> On 7/15/2007, Renee_R posted this:
> > Is anyone reading this or does anyone have any insight to any of the
problems
> > I'm facing?
> >
> > HP after much arguing with their tech support is escalating me to a case
> > manager, however, today I ended up with a NVIDIA display service termination
> > error and tonight an ntfs.sys error id 55 in which I had to run chkdsk /x
> > that deleted corrupted attributes from my c drive. I wish someone could
> > explain to me what is happening here please. I've run PC Doctor 2 times on
> > my hard drive, cpu, memory and nvidia which have all passed. Running virus
> > scans in safe mode detect nothing. I ran chkdsk /r also.
> >
> > <b>Help would highly be appeciated!!</b>
> >
> > "Renee_R" wrote:
> >
> >> I know I haven't received a reply from anyone on this, but to update my
> >> situation for further reference I have had e-mail tech support from HP that
> >> has had me through hoops all day not remedying this situation. Microsoft
> >> tech support has not responded yet outside of the forum either.
> >>
> >> Initially HP advised I perform a "flea power," restore BIOS defaults,
> >> Checkdisk in Recovery Console, and a full system virus/spyware scan in Safe
> >> Mode with online scans. When this did not resolve the problem I was
> >> instructed to remove all peripherals, boot using "last known good
> >> configuration," run System Restore in Safe Mode, and lastly format the
> >> entire computer which I refuse to do. I feel that is the absolute last
> >> resort you should do and I'm not comfortable doing that with XP as I'm not
> >> very knowledgable of this O/S.
> >>
> >> The System Restore in Safe Mode gave me one hell of a scare when it came
> >> back online because it completely wiped out vital Norton Antivirus and
> >> security files rendering Norton auto protect fully inoperable. I think
that
> >> is wonderful...hey everyone hack me and send me viruses... Great advice to
> >> give a customer. I restored it back to tonight's restore point and now I'm
> >> back to the original BSOD error and ftsata 2 error.
> >>
> >> Does anyone know how to remedy this?!?! Preferably without formatting a
> >> computer!!
> >>
> >> "Renee_R" wrote:
> >>
> >>> Yesterday afternoon while playing a video game my computer spontaneously
> >>> rebooted. Later that evening upon boot up I received a stop error. I
have
> >>> searched under "minidump" and read through the posts to try getting some
> >>> help on my own. What I've found so far is the following:
> >>>
> >>> Event ID: 1003
> >>> Category: 102
> >>>
> >>> Computer rebooted from bugcheck. Bugcheck was 0x1000008e (0xc0000005,
> >>> 0xbfaad098, oxb3083aec, 0x00000000). Minidump was saved in
> >>> C:\WINDOWS\Minidump\mini071207-01.dmp.
> >>>
> >>> I also have found several errors in event viewer within this month with
> >>> event ID 7026 referring to a driver ftsata2, but I don't know anything
> >>> about what this driver is or what it belongs to in terms of
> >>> hardware/software.
> >>>
> >>> I sent the error to Microsoft and have also searched through Google
finding
> >>> a lot of people with a similiar error, but on different model computers
> >>> with different video/graphics cards from mine if it is related to the
> >>> graphics card.
> >>>
> >>> After contacting HP as my computer is from them (bought through CompUSA) I
> >>> was simply told the problem is related to the game software I ran and to
> >>> just wait till the error recurred then contact them, but I don't want for
> >>> this to persist and get worse since I have warranty till November still
> >>> through HP and a 3 year warranty through CompUSA.
> >>>
> >>> I can't read minidump files for information. After a triple search of my
> >>> computer there is no dumpchk.exe found on my computer. I also have no
> >>> folder as the one suggested in a prior post on where this may be located.

> >>> System Restore is useless to me. It doesn't matter what month or date I
> >>> pick it is always incomplete.
> >>>
> >>> These problems always seem to occur after automatic Windows updates.
> >>> Initially I had sound card driver problems, followed by task manager
> >>> running in tiny footprint, and icons which changed to system icons on
> >>> their own in my menu, desktop and folders, followed by this. Any help
> >>> appreciated as I'm very frustrated with a new computer under a year old
> >>> full of this many mishaps. I know Windows Updates can be disabled, but
> >>> doing this causes Norton Antivirus to have problems also.
> >>>
> >>> Any additional info that may help:
> >>>
> >>> AMD Athlon 64 X2 Dual Core
> >>> NVIDIA GeForce 6150 LE
> >>> Windows XP Media Center 2002 SP2
> >>>
> >>> If you need anything else glad to oblige.
> >>>
> >>> Thanks,
> >>>
> >>> Renee R.
>
> --
> Gene E. Bloch (Gino)
> letters617blochg3251
> (replace the numbers by "at" and "dotcom")
>
>
>

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