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Subject Author Date
WMP 11 upgrade errors in Media Center Tom A. 05-04-2008
Posted by Tom A. on May 4, 2008, 8:39 pm
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I am unsuccessfully trying to upgrade to Windows Media Player 11 in Media
Center on a Dell Computer I bought in January 2005.

According to Media Center under “Settings – General - About Media Center –
Software Version”, I have:
        Windows XP Media Center Edition 2005
        Version: 5.1.2700.2230 built by:
        private/xpsp_mcs_qfe(wmbla)
        Copyright 1985-2004 Microsoft Corp.

When I execute “wmp11-windowsxp-x86-enu.exe”, it gives the error message:
“Unsupported Operating System.
Please visit Windows Update to download the Update Rollup 2 for Windows XP
Media Center Edition 2005 before installing Windows Media Player 11.”

The log file “wmsetup.log” says:

[*WMC Logging begun at 2008/05/04 - 20:15:01. Logging at level: '4'. OS is
NT. OSVer is 5.1.2600.0.3119. System Lang is 1033. Prev version system is
10.0.0.3802. Setup version 11.0.5721.5146.]
Setup commandlines are C:\DOCUME~1\Tom\LOCALS~1\Temp\IXP000.TMP\setup_wm.exe
/P:D:\Windows Media Player updates\wmp11-windowsxp-x86-enu.exe.
Validation completed.
Setup beginning.
=====Building Install list.
Finished building install list. Result: '0x0'.
=====Updating Install list for UI.
Package 'MYMUSIC' is version '0.0.0.7'. This is 'newer' than the version
currently installed.
Finished updating install list.
Install denied: Unsupported Media Center OS. Version is 3.0.
Install denied: Unsupported Media Center OS. Version is 3.0.
Package clean-up: Cleaning up files at
'C:\DOCUME~1\Tom\LOCALS~1\Temp\WMC0001.tmp\Rollup3.exe'.

I then try to execute “WindowsXPMediaCenter2005-KB900325-usa.exe”, which
gives the message:
“This upgrade can only be run on Windows XP Media Center Edition 2005.”

The log file “MCSetup_UI.log” says:

***********************************************************
Sunday, 04 May 2008 20:18:43
***********************************************************
8:18:43 PM : Checking admin account.
8:18:43 PM : Checking .Net Framework 1.1 and SP1 installed .
8:18:43 PM : Checking only instance of installer.
8:18:43 PM : Checking (correct version of MCE OS)
This upgrade can only be run on Windows XP Media Center Edition 2005.
8:18:45 PM : start condition(s) failed.
8:18:45 PM : Exiting

I then try to run Mark Salloway’s utility “VersionSet.exe” (dated
7/22/2006)
but it says:
“Error during initialization: This software is for Windows XP Media Center
Edition only. Exception Message: Object reference not set to an instance of
an object.”

Any help would be appreciated.
Tom A.


Posted by S.Sengupta on May 4, 2008, 9:49 pm
Please log in for more thread options
Go through the following:-
Installing the Player on Windows XP Media Center Edition
http://www.microsoft.com/windows/windowsmedia/player/11/readme.aspx#InstallingthePlayeronWindowsXPMediaCenterEdition

regards,
S.Sengupta[MS-MVP]

Tom A. wrote:
> I am unsuccessfully trying to upgrade to Windows Media Player 11 in Media
> Center on a Dell Computer I bought in January 2005.
>
> According to Media Center under “Settings – General - About Media Center

> Software Version”, I have:
>         Windows XP Media Center Edition 2005
>         Version: 5.1.2700.2230 built by:
>         private/xpsp_mcs_qfe(wmbla)
>         Copyright 1985-2004 Microsoft Corp.
>
> When I execute “wmp11-windowsxp-x86-enu.exe”, it gives the error message:
> “Unsupported Operating System.
> Please visit Windows Update to download the Update Rollup 2 for Windows XP
> Media Center Edition 2005 before installing Windows Media Player 11.”
>
> The log file “wmsetup.log” says:
>
> [*WMC Logging begun at 2008/05/04 - 20:15:01. Logging at level: '4'. OS is
> NT. OSVer is 5.1.2600.0.3119. System Lang is 1033. Prev version system is
> 10.0.0.3802. Setup version 11.0.5721.5146.]
> Setup commandlines are C:\DOCUME~1\Tom\LOCALS~1\Temp\IXP000.TMP\setup_wm.exe
> /P:D:\Windows Media Player updates\wmp11-windowsxp-x86-enu.exe.
> Validation completed.
> Setup beginning.
> =====Building Install list.
> Finished building install list. Result: '0x0'.
> =====Updating Install list for UI.
> Package 'MYMUSIC' is version '0.0.0.7'. This is 'newer' than the version
> currently installed.
> Finished updating install list.
> Install denied: Unsupported Media Center OS. Version is 3.0.
> Install denied: Unsupported Media Center OS. Version is 3.0.
> Package clean-up: Cleaning up files at
> 'C:\DOCUME~1\Tom\LOCALS~1\Temp\WMC0001.tmp\Rollup3.exe'.
>
> I then try to execute “WindowsXPMediaCenter2005-KB900325-usa.exe”, which
> gives the message:
> “This upgrade can only be run on Windows XP Media Center Edition 2005.”
>
> The log file “MCSetup_UI.log” says:
>
> ***********************************************************
> Sunday, 04 May 2008 20:18:43
> ***********************************************************
> 8:18:43 PM : Checking admin account.
> 8:18:43 PM : Checking .Net Framework 1.1 and SP1 installed .
> 8:18:43 PM : Checking only instance of installer.
> 8:18:43 PM : Checking (correct version of MCE OS)
> This upgrade can only be run on Windows XP Media Center Edition 2005.
> 8:18:45 PM : start condition(s) failed.
> 8:18:45 PM : Exiting
>
> I then try to run Mark Salloway’s utility “VersionSet.exe” (dated
7/22/2006)
> but it says:
> “Error during initialization: This software is for Windows XP Media Center
> Edition only. Exception Message: Object reference not set to an instance of
> an object.”
>
> Any help would be appreciated.
> Tom A.
>

Posted by Tom A. on May 4, 2008, 10:46 pm
Please log in for more thread options
Thank-you for your response.
I followed the instructions on that microsoft webpage, which says to install
the
"Update Rollup 2 for Windows XP Media Center Edition 2005", which is file
“WindowsXPMediaCenter2005-KB900325-usa.exe”. It gave the error message:
“This upgrade can only be run on Windows XP Media Center Edition 2005.”
That error message must be wrong, since my computer runs Media Center 2005.

Regards,
Tom A.



"S.Sengupta" wrote:

> Go through the following:-
> Installing the Player on Windows XP Media Center Edition
>
http://www.microsoft.com/windows/windowsmedia/player/11/readme.aspx#InstallingthePlayeronWindowsXPMediaCenterEdition
>
> regards,
> S.Sengupta[MS-MVP]
>
> Tom A. wrote:
> > I am unsuccessfully trying to upgrade to Windows Media Player 11 in Media
> > Center on a Dell Computer I bought in January 2005.
> >
> > According to Media Center under “Settings – General - About Media Center

> > Software Version”, I have:
> >         Windows XP Media Center Edition 2005
> >         Version: 5.1.2700.2230 built by:
> >         private/xpsp_mcs_qfe(wmbla)
> >         Copyright 1985-2004 Microsoft Corp.
> >
> > When I execute “wmp11-windowsxp-x86-enu.exe”, it gives the error message:
> > “Unsupported Operating System.
> > Please visit Windows Update to download the Update Rollup 2 for Windows XP
> > Media Center Edition 2005 before installing Windows Media Player 11.”
> >
> > The log file “wmsetup.log” says:
> >
> > [*WMC Logging begun at 2008/05/04 - 20:15:01. Logging at level: '4'. OS is
> > NT. OSVer is 5.1.2600.0.3119. System Lang is 1033. Prev version system is
> > 10.0.0.3802. Setup version 11.0.5721.5146.]
> > Setup commandlines are C:\DOCUME~1\Tom\LOCALS~1\Temp\IXP000.TMP\setup_wm.exe
> > /P:D:\Windows Media Player updates\wmp11-windowsxp-x86-enu.exe.
> > Validation completed.
> > Setup beginning.
> > =====Building Install list.
> > Finished building install list. Result: '0x0'.
> > =====Updating Install list for UI.
> > Package 'MYMUSIC' is version '0.0.0.7'. This is 'newer' than the version
> > currently installed.
> > Finished updating install list.
> > Install denied: Unsupported Media Center OS. Version is 3.0.
> > Install denied: Unsupported Media Center OS. Version is 3.0.
> > Package clean-up: Cleaning up files at
> > 'C:\DOCUME~1\Tom\LOCALS~1\Temp\WMC0001.tmp\Rollup3.exe'.
> >
> > I then try to execute “WindowsXPMediaCenter2005-KB900325-usa.exe”, which
> > gives the message:
> > “This upgrade can only be run on Windows XP Media Center Edition 2005.”
> >
> > The log file “MCSetup_UI.log” says:
> >
> > ***********************************************************
> > Sunday, 04 May 2008 20:18:43
> > ***********************************************************
> > 8:18:43 PM : Checking admin account.
> > 8:18:43 PM : Checking .Net Framework 1.1 and SP1 installed .
> > 8:18:43 PM : Checking only instance of installer.
> > 8:18:43 PM : Checking (correct version of MCE OS)
> > This upgrade can only be run on Windows XP Media Center Edition 2005.
> > 8:18:45 PM : start condition(s) failed.
> > 8:18:45 PM : Exiting
> >
> > I then try to run Mark Salloway’s utility “VersionSet.exe” (dated
7/22/2006)
> > but it says:
> > “Error during initialization: This software is for Windows XP Media
Center
> > Edition only. Exception Message: Object reference not set to an instance
of
> > an object.”
> >
> > Any help would be appreciated.
> > Tom A.
> >
>

Posted by Gary Tsang on May 4, 2008, 11:20 pm
Please log in for more thread options
Your Media Center 'ident' value is likely wrong, most likely due to an
unnecessary installation of Service Pack 2 over Media Center 2005.

To fix this, download Mark Salloway's Media Center ident set util
http://www.salloway.org.uk/mediacenter/util/index.htm#ident

This will set the ident to the proper version.

Once you have done this, try re-installing Media Player 11.

--
Gary Tsang
http://www.gtsang.com

Microsoft MVP - Windows Media Center
http://www.microsoft.com/mvp


> Thank-you for your response.
> I followed the instructions on that microsoft webpage, which says to
> install
> the
> "Update Rollup 2 for Windows XP Media Center Edition 2005", which is file
> "WindowsXPMediaCenter2005-KB900325-usa.exe". It gave the error message:
> "This upgrade can only be run on Windows XP Media Center Edition 2005."
> That error message must be wrong, since my computer runs Media Center
> 2005.
>
> Regards,
> Tom A.
>
>
>
> "S.Sengupta" wrote:
>
>> Go through the following:-
>> Installing the Player on Windows XP Media Center Edition
>>
http://www.microsoft.com/windows/windowsmedia/player/11/readme.aspx#InstallingthePlayeronWindowsXPMediaCenterEdition
>>
>> regards,
>> S.Sengupta[MS-MVP]
>>
>> Tom A. wrote:
>> > I am unsuccessfully trying to upgrade to Windows Media Player 11 in
>> > Media
>> > Center on a Dell Computer I bought in January 2005.
>> >
>> > According to Media Center under "Settings - General - About Media
>> > Center -
>> > Software Version", I have:
>> > Windows XP Media Center Edition 2005
>> > Version: 5.1.2700.2230 built by:
>> > private/xpsp_mcs_qfe(wmbla)
>> > Copyright 1985-2004 Microsoft Corp.
>> >
>> > When I execute "wmp11-windowsxp-x86-enu.exe", it gives the error
>> > message:
>> > "Unsupported Operating System.
>> > Please visit Windows Update to download the Update Rollup 2 for Windows
>> > XP
>> > Media Center Edition 2005 before installing Windows Media Player 11."
>> >
>> > The log file "wmsetup.log" says:
>> >
>> > [*WMC Logging begun at 2008/05/04 - 20:15:01. Logging at level: '4'.
>> > OS is
>> > NT. OSVer is 5.1.2600.0.3119. System Lang is 1033. Prev version system
>> > is
>> > 10.0.0.3802. Setup version 11.0.5721.5146.]
>> > Setup commandlines are
>> > C:\DOCUME~1\Tom\LOCALS~1\Temp\IXP000.TMP\setup_wm.exe
>> > /P:D:\Windows Media Player updates\wmp11-windowsxp-x86-enu.exe.
>> > Validation completed.
>> > Setup beginning.
>> > =====Building Install list.
>> > Finished building install list. Result: '0x0'.
>> > =====Updating Install list for UI.
>> > Package 'MYMUSIC' is version '0.0.0.7'. This is 'newer' than the
>> > version
>> > currently installed.
>> > Finished updating install list.
>> > Install denied: Unsupported Media Center OS. Version is 3.0.
>> > Install denied: Unsupported Media Center OS. Version is 3.0.
>> > Package clean-up: Cleaning up files at
>> > 'C:\DOCUME~1\Tom\LOCALS~1\Temp\WMC0001.tmp\Rollup3.exe'.
>> >
>> > I then try to execute "WindowsXPMediaCenter2005-KB900325-usa.exe",
>> > which
>> > gives the message:
>> > "This upgrade can only be run on Windows XP Media Center Edition 2005."
>> >
>> > The log file "MCSetup_UI.log" says:
>> >
>> > ***********************************************************
>> > Sunday, 04 May 2008 20:18:43
>> > ***********************************************************
>> > 8:18:43 PM : Checking admin account.
>> > 8:18:43 PM : Checking .Net Framework 1.1 and SP1 installed .
>> > 8:18:43 PM : Checking only instance of installer.
>> > 8:18:43 PM : Checking (correct version of MCE OS)
>> > This upgrade can only be run on Windows XP Media Center Edition 2005.
>> > 8:18:45 PM : start condition(s) failed.
>> > 8:18:45 PM : Exiting
>> >
>> > I then try to run Mark Salloway's utility "VersionSet.exe" (dated
>> > 7/22/2006)
>> > but it says:
>> > "Error during initialization: This software is for Windows XP Media
>> > Center
>> > Edition only. Exception Message: Object reference not set to an
>> > instance of
>> > an object."
>> >
>> > Any help would be appreciated.
>> > Tom A.
>> >
>>



Posted by Tom A. on May 5, 2008, 12:19 am
Please log in for more thread options
Thank-you for your response.
I downloaded Mark Salloway's ident set utility, but when I ran it,
it gave the error message:
“Error during initialization: This software is for Windows XP Media Center
Edition only.
Exception Message: Object reference not set to an instance of an object.”
The version of the Salloway utility I got was named "VersionSet.exe" and is
dated 7/22/2006.
Even Salloway's utility is unable to recognize my computer's Media Center.

Regards,
Tom A.


"Gary Tsang" wrote:

> Your Media Center 'ident' value is likely wrong, most likely due to an
> unnecessary installation of Service Pack 2 over Media Center 2005.
>
> To fix this, download Mark Salloway's Media Center ident set util
> http://www.salloway.org.uk/mediacenter/util/index.htm#ident
>
> This will set the ident to the proper version.
>
> Once you have done this, try re-installing Media Player 11.
>
> --
> Gary Tsang
> http://www.gtsang.com
>
> Microsoft MVP - Windows Media Center
> http://www.microsoft.com/mvp
>
>
> > Thank-you for your response.
> > I followed the instructions on that microsoft webpage, which says to
> > install
> > the
> > "Update Rollup 2 for Windows XP Media Center Edition 2005", which is file
> > "WindowsXPMediaCenter2005-KB900325-usa.exe". It gave the error message:
> > "This upgrade can only be run on Windows XP Media Center Edition 2005."
> > That error message must be wrong, since my computer runs Media Center
> > 2005.
> >
> > Regards,
> > Tom A.
> >
> >
> >
> > "S.Sengupta" wrote:
> >
> >> Go through the following:-
> >> Installing the Player on Windows XP Media Center Edition
> >>
http://www.microsoft.com/windows/windowsmedia/player/11/readme.aspx#InstallingthePlayeronWindowsXPMediaCenterEdition
> >>
> >> regards,
> >> S.Sengupta[MS-MVP]
> >>
> >> Tom A. wrote:
> >> > I am unsuccessfully trying to upgrade to Windows Media Player 11 in
> >> > Media
> >> > Center on a Dell Computer I bought in January 2005.
> >> >
> >> > According to Media Center under "Settings - General - About Media
> >> > Center -
> >> > Software Version", I have:
> >> > Windows XP Media Center Edition 2005
> >> > Version: 5.1.2700.2230 built by:
> >> > private/xpsp_mcs_qfe(wmbla)
> >> > Copyright 1985-2004 Microsoft Corp.
> >> >
> >> > When I execute "wmp11-windowsxp-x86-enu.exe", it gives the error
> >> > message:
> >> > "Unsupported Operating System.
> >> > Please visit Windows Update to download the Update Rollup 2 for Windows
> >> > XP
> >> > Media Center Edition 2005 before installing Windows Media Player 11."
> >> >
> >> > The log file "wmsetup.log" says:
> >> >
> >> > [*WMC Logging begun at 2008/05/04 - 20:15:01. Logging at level: '4'.
> >> > OS is
> >> > NT. OSVer is 5.1.2600.0.3119. System Lang is 1033. Prev version system
> >> > is
> >> > 10.0.0.3802. Setup version 11.0.5721.5146.]
> >> > Setup commandlines are
> >> > C:\DOCUME~1\Tom\LOCALS~1\Temp\IXP000.TMP\setup_wm.exe
> >> > /P:D:\Windows Media Player updates\wmp11-windowsxp-x86-enu.exe.
> >> > Validation completed.
> >> > Setup beginning.
> >> > =====Building Install list.
> >> > Finished building install list. Result: '0x0'.
> >> > =====Updating Install list for UI.
> >> > Package 'MYMUSIC' is version '0.0.0.7'. This is 'newer' than the
> >> > version
> >> > currently installed.
> >> > Finished updating install list.
> >> > Install denied: Unsupported Media Center OS. Version is 3.0.
> >> > Install denied: Unsupported Media Center OS. Version is 3.0.
> >> > Package clean-up: Cleaning up files at
> >> > 'C:\DOCUME~1\Tom\LOCALS~1\Temp\WMC0001.tmp\Rollup3.exe'.
> >> >
> >> > I then try to execute "WindowsXPMediaCenter2005-KB900325-usa.exe",
> >> > which
> >> > gives the message:
> >> > "This upgrade can only be run on Windows XP Media Center Edition 2005."
> >> >
> >> > The log file "MCSetup_UI.log" says:
> >> >
> >> > ***********************************************************
> >> > Sunday, 04 May 2008 20:18:43
> >> > ***********************************************************
> >> > 8:18:43 PM : Checking admin account.
> >> > 8:18:43 PM : Checking .Net Framework 1.1 and SP1 installed .
> >> > 8:18:43 PM : Checking only instance of installer.
> >> > 8:18:43 PM : Checking (correct version of MCE OS)
> >> > This upgrade can only be run on Windows XP Media Center Edition 2005.
> >> > 8:18:45 PM : start condition(s) failed.
> >> > 8:18:45 PM : Exiting
> >> >
> >> > I then try to run Mark Salloway's utility "VersionSet.exe" (dated
> >> > 7/22/2006)
> >> > but it says:
> >> > "Error during initialization: This software is for Windows XP Media
> >> > Center
> >> > Edition only. Exception Message: Object reference not set to an
> >> > instance of
> >> > an object."
> >> >
> >> > Any help would be appreciated.
> >> > Tom A.
> >> >
> >>
>
>
>

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