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WMDC suddenly breaks with WM6 device

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WMDC suddenly breaks with WM6 device mlai 05-27-2007
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Posted by Abdulkadar Khambati [MSFT] on May 31, 2007, 2:20 pm
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Hi,

Can you check if the following ports are opened in Windows Firewall?

Inbound TCP:

¡P 990

¡P 999

¡P 5678

¡P 5721

¡P 26675



Outbound UDP:

¡P 5679

Thanks,
Abdulkadar [MSFT]

This posting is provided "AS IS" with no warranties, and confers no rights.

> Thanks. No 3rd party firewall, only the Vista itself.
>> Hi,
>> Is there a software firewall installed on Vista? This can prevent WMDC
>> from connecting like you described.
>>
>>
>> --
>> Chris De Herrera
>> http://www.pocketpcfaq.com
>> http://www.tabletpctalk.com
>> http://www.pocketpctalk.com
>> http://www.mobilitytalk.com
>>
>> Windows Mobile Device Center FAQs -
>> http://www.pocketpcfaq.com/faqs/wmdc/index.htm
>> ActiveSync Troubleshooting Guide -
>> http://www.pocketpcfaq.com/faqs/t-shootactivesync.htm
>>
>>> Just upgraded my XDA Atom Life to WM6 a week ago and everything had been
>>> fine until 2 days ago. I started to get sync errors when I connect the
>>> atom life to my Vista x64 WMDC so I cannot sync with my outlook 2007
>>> notes. And the machine will not sync to exchange when connected via USB
>>> to my desktop either. If I sync OTA (via 3G) to my exchange 2003 SP2,
>>> everything works fine.
>>>
>>> Today it became a disaster. Whenever I connect my atom life to my
>>> desktop, Vista will recognize the Window Mobile Network adapter, WMDC
>>> will appear to try to connect for a brief period and will eventually
>>> drop the connect and say the device is not connected, all the while
>>> Vista is reporting the presence of the Window Mobile Network adapter in
>>> the device manager, so I think the hardware connection is fine.
>>>
>>> I had hard reseted the atom life and reconnected the my desktop
>>> (deleting the existing partnership first) and the problem still persist
>>> without additonal software present on the device.
>>>
>>> Please help!!!
>>>
>>> Software installed:
>>> CE-Star 2.8 Suite (from mobem directly for viewing Chinese, newer than
>>> the 2.8R3)
>>> SPB Mobile Suite
>>> SPB Backup 1.6
>>> Resco Photo Viewer
>>> Mapking 2007
>>> O2 Connect
>>>
>>> Windows Vista x64 Ultimate.
>>>
>>> I am very desperate
>>
>>
>


Posted by mlai on June 4, 2007, 8:41 pm
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Isn't giving WMDC full permission in the firewall enough? WMDC is in the
program exception list and should not have any restriction at the windows
firewall. Anyway, how can I check this? And if the ports are not listed,
what do I have to set?

many thanks. Thought WMDC should be simpler than this.....

> Hi,
>
> Can you check if the following ports are opened in Windows Firewall?
>
> Inbound TCP:
>
> ¡P 990
>
> ¡P 999
>
> ¡P 5678
>
> ¡P 5721
>
> ¡P 26675
>
>
>
> Outbound UDP:
>
> ¡P 5679
>
> Thanks,
> Abdulkadar [MSFT]
>
> This posting is provided "AS IS" with no warranties, and confers no
> rights.
>
>> Thanks. No 3rd party firewall, only the Vista itself.
>>> Hi,
>>> Is there a software firewall installed on Vista? This can prevent WMDC
>>> from connecting like you described.
>>>
>>>
>>> --
>>> Chris De Herrera
>>> http://www.pocketpcfaq.com
>>> http://www.tabletpctalk.com
>>> http://www.pocketpctalk.com
>>> http://www.mobilitytalk.com
>>>
>>> Windows Mobile Device Center FAQs -
>>> http://www.pocketpcfaq.com/faqs/wmdc/index.htm
>>> ActiveSync Troubleshooting Guide -
>>> http://www.pocketpcfaq.com/faqs/t-shootactivesync.htm
>>>
>>>> Just upgraded my XDA Atom Life to WM6 a week ago and everything had
>>>> been fine until 2 days ago. I started to get sync errors when I
>>>> connect the atom life to my Vista x64 WMDC so I cannot sync with my
>>>> outlook 2007 notes. And the machine will not sync to exchange when
>>>> connected via USB to my desktop either. If I sync OTA (via 3G) to my
>>>> exchange 2003 SP2, everything works fine.
>>>>
>>>> Today it became a disaster. Whenever I connect my atom life to my
>>>> desktop, Vista will recognize the Window Mobile Network adapter, WMDC
>>>> will appear to try to connect for a brief period and will eventually
>>>> drop the connect and say the device is not connected, all the while
>>>> Vista is reporting the presence of the Window Mobile Network adapter in
>>>> the device manager, so I think the hardware connection is fine.
>>>>
>>>> I had hard reseted the atom life and reconnected the my desktop
>>>> (deleting the existing partnership first) and the problem still persist
>>>> without additonal software present on the device.
>>>>
>>>> Please help!!!
>>>>
>>>> Software installed:
>>>> CE-Star 2.8 Suite (from mobem directly for viewing Chinese, newer than
>>>> the 2.8R3)
>>>> SPB Mobile Suite
>>>> SPB Backup 1.6
>>>> Resco Photo Viewer
>>>> Mapking 2007
>>>> O2 Connect
>>>>
>>>> Windows Vista x64 Ultimate.
>>>>
>>>> I am very desperate
>>>
>>>
>>
>

Posted by mlai on June 5, 2007, 9:22 am
Please log in for more thread options
OK. I guess I temporarily solved it by changing the USB connection to
serial sync instead of RNDIS connection. I thought this was solved a long
time ago as I didn't have this problem with WM5 AKU3.3. But now it's
back......

> Isn't giving WMDC full permission in the firewall enough? WMDC is in the
> program exception list and should not have any restriction at the windows
> firewall. Anyway, how can I check this? And if the ports are not listed,
> what do I have to set?
>
> many thanks. Thought WMDC should be simpler than this.....
>
>> Hi,
>>
>> Can you check if the following ports are opened in Windows Firewall?
>>
>> Inbound TCP:
>>
>> ¡P 990
>>
>> ¡P 999
>>
>> ¡P 5678
>>
>> ¡P 5721
>>
>> ¡P 26675
>>
>>
>>
>> Outbound UDP:
>>
>> ¡P 5679
>>
>> Thanks,
>> Abdulkadar [MSFT]
>>
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>>
>>> Thanks. No 3rd party firewall, only the Vista itself.
>>>> Hi,
>>>> Is there a software firewall installed on Vista? This can prevent WMDC
>>>> from connecting like you described.
>>>>
>>>>
>>>> --
>>>> Chris De Herrera
>>>> http://www.pocketpcfaq.com
>>>> http://www.tabletpctalk.com
>>>> http://www.pocketpctalk.com
>>>> http://www.mobilitytalk.com
>>>>
>>>> Windows Mobile Device Center FAQs -
>>>> http://www.pocketpcfaq.com/faqs/wmdc/index.htm
>>>> ActiveSync Troubleshooting Guide -
>>>> http://www.pocketpcfaq.com/faqs/t-shootactivesync.htm
>>>>
>>>>> Just upgraded my XDA Atom Life to WM6 a week ago and everything had
>>>>> been fine until 2 days ago. I started to get sync errors when I
>>>>> connect the atom life to my Vista x64 WMDC so I cannot sync with my
>>>>> outlook 2007 notes. And the machine will not sync to exchange when
>>>>> connected via USB to my desktop either. If I sync OTA (via 3G) to my
>>>>> exchange 2003 SP2, everything works fine.
>>>>>
>>>>> Today it became a disaster. Whenever I connect my atom life to my
>>>>> desktop, Vista will recognize the Window Mobile Network adapter, WMDC
>>>>> will appear to try to connect for a brief period and will eventually
>>>>> drop the connect and say the device is not connected, all the while
>>>>> Vista is reporting the presence of the Window Mobile Network adapter
>>>>> in the device manager, so I think the hardware connection is fine.
>>>>>
>>>>> I had hard reseted the atom life and reconnected the my desktop
>>>>> (deleting the existing partnership first) and the problem still
>>>>> persist without additonal software present on the device.
>>>>>
>>>>> Please help!!!
>>>>>
>>>>> Software installed:
>>>>> CE-Star 2.8 Suite (from mobem directly for viewing Chinese, newer than
>>>>> the 2.8R3)
>>>>> SPB Mobile Suite
>>>>> SPB Backup 1.6
>>>>> Resco Photo Viewer
>>>>> Mapking 2007
>>>>> O2 Connect
>>>>>
>>>>> Windows Vista x64 Ultimate.
>>>>>
>>>>> I am very desperate
>>>>
>>>>
>>>
>>

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