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Posted by Kenwise on February 12, 2007, 11:57 am
Please log in for more thread options Steve, i've got a program by Syncdata on there. i will uninstall and try
again. FYI, i just had two other friends take my device and connect it to
their Vista machines and it worked fine. i am stumped.
"Steve Spiller [MSFT]" wrote:
> Hello,
>
> I'm sorry to hear about the problems you're having with WMDC. We've seen
> several reports of this nature since we officially launched WMDC. Do you
> have any 3rd party software installed on your device? Specifically software
> that syncs or used to show settings in ActiveSync 4.x? If so, what are they.
>
> We spent a lot of time trying to ensure that 3rd party applications would
> work smoothly with WMDC, but 100% coverage is difficult to acheive. So we
> are working with 3rd party vendors to update their code as well as updating
> ours to be as robust as possible.
>
> Also, Windows Mobile Device Center is supposed to be fully supported by
> Microsoft Product Support. I'll contact a few people to make sure that
> customers aren't turned away again.
>
> --
> Thanks,
> Steve
>
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
>
>
> "Moishe Grunstein" wrote:
>
> > Same exact issue, already called Microsoft Support, they do not support it,
> > posted in the private partner newsgroup, they don't either support it.
> > Every time I open the Windows Mobile device center, and click setup your
> > device, I get a message Windows Mobile Device Center Sync Host has stopped
> > working, a problem caused the program to stop working correctly. Windows
> > will close the program and notify you if a solution is available. I have an
> > option debug and close program.
> > > Steven, I am having the exact same experience and i, too, upgraded. When
> > > I
> > > click on "My computer" it shows a SGH-i607. However, WIndows MObility
> > > Center
> > > shows two devices. one is the i607 but is shows as a music player only.
> > > the
> > > other is an unidentified windows mobile device. Therefore, Vista seems to
> > > recognize the device differently in two different programs. there are
> > > some
> > > firewall changes you can make at
> > > www.pocketpcfaq.com/faqs/wmdc/firewall.htm.
> > > i haven't tried them yet. beyond that i don't know what to do. I have
> > > read
> > > some forums where people have not had a problem with the blackjack but i
> > > have
> > > been struggling with this for a week.
> > >
> > > "StevenW" wrote:
> > >
> > >> can't get it to work. I've tried all I know to do and searched
> > >> everywhere
> > >> for a solution.
> > >>
> > >> I get the WMDC setup screen. If I click on "Connect without setting up
> > >> your
> > >> device", I can browse my Blackjack just fine.
> > >>
> > >> As soon as I click on "Setup Your Device" , I get an immediate popup
> > >> saying"Windows Mobile Device Center Sync Host has stopped working" with a
> > >> choice of close or debug.
> > >> From that point on, the WMDC will not respond untill I terminate the sync
> > >> host process or reboot.
> > >>
> > >> And yes I've got the latest version and tweaked the firewall and even
> > >> turned
> > >> firewall off. Uninstalled and reinstalled a dozen times.
> > >>
> > >> I did an upgrade to Vista so I suspect it has something to do with the
> > >> leftovers from the previous installed Activesync in XP
> > >>
> > >> Here are the Event Viewer logs related to the WMDC crash.
> > >>
> > >> The description for Event ID 1000 from source Application Error cannot be
> > >> found. Either the component that raises this event is not installed on
> > >> your
> > >> local computer or the installation is corrupted. You can install or
> > >> repair
> > >> the component on the local computer.
> > >>
> > >> If the event originated on another computer, the display information had
> > >> to
> > >> be saved with the event.
> > >>
> > >> The following information was included with the event:
> > >>
> > >> WmdHost.exe
> > >>
> > >> 6.0.6783.0
> > >>
> > >> 45b7b21a
> > >>
> > >> SPhNS_PC.dll
> > >>
> > >> 2.0.0.20
> > >>
> > >> 438dbe73
> > >>
> > >> c0000005
> > >>
> > >> 0000fa02
> > >>
> > >>
--------------------------------------------------------------------------------------
> > >>
> > >> Fault bucket 376918087, type 1
> > >>
> > >> Event Name: APPCRASH
> > >>
> > >> Response: None
> > >>
> > >> Cab Id: 0
> > >>
> > >> Problem signature:
> > >>
> > >> P1: WmdHost.exe
> > >>
> > >> P2: 6.0.6783.0
> > >>
> > >> P3: 45b7b21a
> > >>
> > >> P4: SPhNS_PC.dll
> > >>
> > >> P5: 2.0.0.20
> > >>
> > >> P6: 438dbe73
> > >>
> > >> P7: c0000005
> > >>
> > >> P8: 0000fa02
> > >>
> > >> P9:
> > >>
> > >> P10:
> > >>
> > >>
----------------------------------------------------------------------------------------
> > >>
> > >> Faulting application WmdHost.exe, version 6.0.6783.0, time stamp
> > >> 0x45b7b21a,
> > >> faulting module SPhNS_PC.dll, version 2.0.0.20, time stamp 0x438dbe73,
> > >> exception code 0xc0000005, fault offset 0x0000fa02, process id 0x1588,
> > >> application start time 0x01c74d8579886025
> > >>
> >
> >
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