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Posted by neuinq on April 7, 2007, 11:20 pm
Please log in for more thread options Hi John,
It seems we're facing a similar problem. For me, my new sync
partnership with vista worked perfectly for a week until it suddenly
failed. Your description of the problem "... Now I connect, sync and
then WMDC says that the Qtek is not connected, even though the Qtek
says connected on the screen... " is exactly the same as mine.
I have offered even more details (and steps I took thus far) :
http://groups.google.com.sg/group/microsoft.public.windows.vista.general/br=
owse_thread/thread/7a692506db55786e/fed5a52338e7c1b2?lnk=3Dst&q=3Dneuinq+mi=
crosoft&rnum=3D1&hl=3Den#fed5a52338e7c1b2
> Hi,
>
> I have just started using Vista for a week.
> On Day 1 I have installed WMDC 6 and have SUCCESSFULLY sync-ed my
> PocketPc-Phone (O2 XDA II Mini on WM2003; items sync-ed with Outlook 2003=
:
> Calendar, Tasks).
>
> I cannot recall exactly, but I should have been using Bluetooth to connect
> and sync since Day 1 successfully. (this was before I realized there was =
this
> procedure to connect via USB for the First Sync).
>
> All was well till days ago (04-April), when my device and Pc suddenly fai=
ls
> to sync. Thinking there was a Bluetooth connection problem, I tried to sy=
nc
> via USB but failed too.
>
> Steps taken since then :
> 1. Deleted Partnership from WMDC 6.
> (However, Device seems to be 'lurking' in some corner because even after
> 'deleting' the partnership, my device name still appears with the greyed =
text
> 'waiting to connect')
>
> 2. Hence, uninstalled and reinstalled WMDC 6.
> (both 'Windows Mobile Device Center' & 'Windows Mobile Device Center Driv=
er
> Update' from Control Panel) (and upon reinstallation, my Device name no
> longer appears in WMDC)
>
> 3. After re-installing WMDC6, I plugged in my Device via USB for the 'Fir=
st
> Sync' as recommended onmicrosoft.com. All I get is a spinning green circle
> on WMDC with the text 'Connecting' and finally after a few minutes, a red
> 'Error' with no explanation.
>
> 4. Steps 2 & 3 are repeated countless times with no avail.
> Tried to delete the partnership on my Device.
> I realised that my new vista PC's name is still present in my Device's
> "Activesync>Tools>Options>PC-tab>When syncing remotely with a PC>Use this
> PC". Problem is, as of now I can't find a way to delete a partnership usi=
ng
> my Device, which is running on WM2003. Seems the only way is to delete the
> partnership from my PC? (which I have already done?)
>
> 5. In-between reinstalling WMDC, I also realized that WMDC cannot be
> uninstalled 'clean' at times. i.e. even after uninstalling and rebooting,=
I
> can still run WMDC from Control Panel! Then I realized that the WMDC fold=
er
> and files are still present in %windows%, managed to manually delete files
> from here, but failed to recognize which keys to delete from registry. (c=
ould
> this contribute to my sync setup too if WMDC fails to uninstall 'clean'?)
>
> 6. Investigated 'Device Manager' in Control Panel.
> Upon plugging in my Device via USB for the first time (after
> removing/uninstalling it), my Device is detected under 'Mobile Devices' a=
nd
> the driver is installed for 'PocketPC USB Sync' successfully. However, af=
ter
> entering my Device's passkey, my Device is also detected under 'Portable
> Devices' and an attempt to install the driver for 'Windows Mobile Device'
> failed. (I'm not sure how critical this is to my sync setup)
>
> What is puzzling is :
> How did I manage to connect and sync via Blue-tooth with no problems at a=
ll
> for the past week, and why did it suddenly stop working?
> The last changes I made (installing new software, modifying system settin=
gs
> etc) was during the past weekend, which means I have at least 3 more days=
of
> successful sync, why then did it stop suddenly when I did not change any
> settings?
>
> All I can suspect now is the automatic Window Updates.
> (Incidentally, my last 3 Window Updates prior to sync failure was on
> 30-March, and 4-Apr)
> [the 2 Windows Updates on 4-Apr were :
> 1. Definition Update for Windows Defender - KB915597 (Definition 1.16.243=
5=2E7)
> Installation date: =E2=80=8E4/=E2=80=8E4/=E2=80=8E2007 8:35 AM
> 2. Security Update for Windows Vista (KB925902)
> Installation date: =E2=80=8E4/=E2=80=8E4/=E2=80=8E2007 1:06 PM]
>
> My last recorded successful sync was on 4/4/2007 3:00 PM, incidentally.
> (Thought of uninstalling the updates, but it's too late now, as I can't e=
ven
> establish a new partnership)
>
> I'm really running out of ideas, and I had been enjoying the convenience =
of
> Blue-tooth sync for the past week, and it's really puzzling why it sudden=
ly
> fails now.
>
> Any help/suggestion is appreciated, thanks in advance.
>
> Neuinq.
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