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WM5 Activesync SSL issues

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Subject Author Date
WM5 Activesync SSL issues Stu 01-19-2006
Posted by Stu on January 19, 2006, 12:03 pm
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Im having some problems getting my WM5 mobile to sync up to my Exchange
server via SSL

I have an Imate SP5 with WM5 an also an E2k3 SP2 server.

I can get my Mobile outlook to sync fine without SSL so thats rules out
any activesync issues.

When I try to sync I get the following support code error. 0x80072F0FD

Ive successfully installed my certificate by exporting the .cer file
and importing it, ive also used the imate tool to install certs,
furthermore I can see the certificate installed in the root of my
certificate store. Issued to mail.my-domain.com Issued By: Equifax
Secure Global.

Ive also changed HKLM\Security\Policies\Policies001017 from 128 to
144. But I find this resets itself on a reboot.

Now the interesting bit, when I try to get to OMA on
http://mail.my-domain.com/oma I get the prompt, this certificate is
incorrect, invalid etc, the usual warning. I do not receive this in XP
IE6 or Firefox so again ive ruled out a certificate issue.

One thing I did notice however....when you accept this warning you get
to the login screen where interestingly it says

Site : mail.xxxxxx-
Realm: mail.xxxxxx-xxxx (runs off the screen)

Im wondering if there is a bug in Mobile IE or the underlying HTTP
drivers which cuts short the domain name and is causing this mismatch
in Certificate Issued to: and Site: and causing the prompt and
therefore causing the error message with Activesync which cannot handle
certificate prompts??

Can someone else test this theory out to see if they get similar

Can someone from MSFT comment on their thoughts on this. I am willing
try suggestions, tools, patches etc.


Posted by Sandeep Thakker on January 26, 2006, 12:44 pm
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I am having same issue and same problems. Exchange 2003 SP1. I have MPX 220
and brand new Treo which came with WM5 edition. On MPX 220 I disabled/turned
off the Certcheck but does not work on WM5.

> Im having some problems getting my WM5 mobile to sync up to my Exchange
> server via SSL
>
> I have an Imate SP5 with WM5 an also an E2k3 SP2 server.
>
> I can get my Mobile outlook to sync fine without SSL so thats rules out
> any activesync issues.
>
> When I try to sync I get the following support code error. 0x80072F0FD
>
> Ive successfully installed my certificate by exporting the .cer file
> and importing it, ive also used the imate tool to install certs,
> furthermore I can see the certificate installed in the root of my
> certificate store. Issued to mail.my-domain.com Issued By: Equifax
> Secure Global.
>
> Ive also changed HKLM\Security\Policies\Policies001017 from 128 to
> 144. But I find this resets itself on a reboot.
>
> Now the interesting bit, when I try to get to OMA on
> http://mail.my-domain.com/oma I get the prompt, this certificate is
> incorrect, invalid etc, the usual warning. I do not receive this in XP
> IE6 or Firefox so again ive ruled out a certificate issue.
>
> One thing I did notice however....when you accept this warning you get
> to the login screen where interestingly it says
>
> Site : mail.xxxxxx-
> Realm: mail.xxxxxx-xxxx (runs off the screen)
>
> Im wondering if there is a bug in Mobile IE or the underlying HTTP
> drivers which cuts short the domain name and is causing this mismatch
> in Certificate Issued to: and Site: and causing the prompt and
> therefore causing the error message with Activesync which cannot handle
> certificate prompts??
>
> Can someone else test this theory out to see if they get similar
>
> Can someone from MSFT comment on their thoughts on this. I am willing
> try suggestions, tools, patches etc.
>



Posted by Stuart Graham on January 26, 2006, 3:44 pm
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Take a look at

http://blogs.msdn.com/windowsmobile/archive/2005/11/03/488924.aspx

I posted the solution on there as prescribed by Scott at MSFT.




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