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Posted by John A. Wolf on March 24, 2006, 11:33 am
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David, I am not sure this is your problem but you might try it as I can
create a similar but not the same support code by changing these settings.
File ... Connection Settings ... This computer is connected to:
Mine is set to The Internet and I can sync fine over the air and via
USB/Bluetooth. If I change that to Work, it will not work. Give it a shot.
--
John A. Wolf
jawlaw@hotmail.com
>I seem to have the opposite problem to most... I can sync my WM5.0 handset
>with my Exchange server over the air via GPRS with no problems but I can't
>sync it when directly connected to the PC. I receive an error message on
>the smartphone "Your Internet connection is not configured properly. Please
>verify your settings in Data Connections." and in ActiveSync "Exchange
>Server: The server cannot be reached. This can be caused by temporary
>network problems. Support code 85002003 ". I can browse the contents of the
>Smartphone from the PC and sync files to it, I just cant sync with the
>Exchange server from the handset. In addition, when I open Pocket Explorer
>whilst connected to the PC via the USB cable, it still tries to use the
>GPRS connection which makes me think it is a connection settings
>(work/internet etc) issue but I've seemingly tried every possible
>combination to get it to work but failed.
>
> Some details-
>
> Exchange 2k3 SP2
> Selfsigned cert is installed on the handset
> Handset is Imate SP5 with the new AKU2 ROM
> Everything works perfectly OTA via GPRS
> Can't sync via USB direct connect to PC
>
> I have tried-
>
> Turning SSL on/off (but this is not the issue as it works with SSL on OTA)
> Trying just about every combination of work/internet in Advanced
> Connection Settings
> Using the public name, private name and IP address for the Exchange server
> in the Server Settings
>
> please help, I have way loads of data to back sync into this new handset
> and I don't want to spend horus and $$ doing it all via GPRS!
>
> thanks in advance
>
>
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