|
Posted by Steve Hill on January 2, 2006, 6:37 pm
Please log in for more thread options
I seem to have found the problem, at least on my machine. I'm posting the
details in case anyone else runs into it...
It was somehow associated with my PST file, I suspect because it was an
'old' one (created in a version of Outlook pre 2002, probably Outlook 97
Originally).
Hard-reset the phone, and set up the identity (if you don't want the
default). Changing the identity after the first sync works seems to break it
again, so do it first, after a hard reset!
In ActiveSync (I used 4.0 to get it working, but haven't tried 4.1), make
sure all partnerships are deleted. Then add a new PST file, make this the
default for mail delivery and remove the original. Then use File->Import in
Outlook to import all your old data. Then attach the phone, form a
partnership and do the Sync. Warning - the first Sync is very, very slow.
One problem though. Now the Toshiba no longer synchs (!) though I can
explore it.
-Steve
> Hi,
>
> I've just bought a new Qtek900 ( same as JasJar or MDA Exec ) running WM
> 2005.
>
> With both ActiveSync 4.0 and 4.1 I can sync non-Outlook data (e.g. files),
> but cannot synch Outlook data (calendar or contacts). I can explore the
> device as well, so I assume this is a software problem.
>
> When synching I get the error:
>
> "Attention Required" and when I select this, I get a dialog indicating
> "Support Code 80004005" (same error is shown on the Qtek as well)
>
> However, my old Toshiba E755 is still synching perfectly with both 4.0 and
> 4.1 on the same PC (I have tried removing it's connection, to make sure
> that isn't affecting JasJar connection). I thought the 80004005 error
> indicated a problem accessing Outlook data on the PC, but (I assume) the
> fact that the Toshiba still syncs indicates that Outlook access is ok?
> (I'm using Outlook 2003)
>
> I've tried uninstalling/reinstalling both versions of ActiveSynch,
> deleting the devices in ActiveSynch and hard/soft resetting the PocketPC.
>
> Hoping someone may have a solution to this. I've considered 'downgrading'
> Outlook to 2003 (version on the CD included with the device), but don't
> really want to go there unless I have to.
>
> Thanks in advance,
> Steve
>
>
>
>
>
>
| 
XML Sitemap