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WDS: Rich Text messages in Outlook not indexed

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Subject Author Date
WDS: Rich Text messages in Outlook not indexed ben.mathew 03-23-2007
Posted by ben.mathew on March 23, 2007, 4:24 pm
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Hello,

I see that Windows Desktop Search does not index Outlook messages that
happen to be in Rich Text format. The plain text and html messages
are indexed properly. Is this a limitation or have I misconfigured
something?

This raises a question about .msg and .eml files that may also be in
Rich Text. Are these indexed properly?

Thanks for any info!


Posted by Dave Wood [MS] on March 26, 2007, 1:28 pm
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Which version of WDS are you using on which OS?

This sounds like you may be hitting this issue
http://support.microsoft.com/kb/927595 . If you go to the Indexing Options
control panel and under Advanced -> File Types you see that RTF files are
not being indexed by the RTF Filter then there's a problem.

If this is on XP you should upgrade to WDS 3.01 if you haven't already which
should fix this
http://www.microsoft.com/downloads/details.aspx?familyid=738FC2DE-49B9-4E69-9227-2206277AB7C9&displaylang=en

Dave Wood


> Hello,
>
> I see that Windows Desktop Search does not index Outlook messages that
> happen to be in Rich Text format. The plain text and html messages
> are indexed properly. Is this a limitation or have I misconfigured
> something?
>
> This raises a question about .msg and .eml files that may also be in
> Rich Text. Are these indexed properly?
>
> Thanks for any info!
>


Posted by ben.mathew on April 2, 2007, 1:02 pm
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Thanks Dave.

Unfortunately, this is not the problem. The RTF file type is set to
index properly. And I am using version 3.01.

I am having other problems with WDS as well. Among them is that
*some* PDF content is not indexed even though I have Adobe's ifilter
installed. I can do "type:pdf" and see the file come up. But putting
in the contents of the file does not bring up the file. I've
reinstalled everything twice to no avail.

I will revert to X1 (Yahoo Desktop) for now even though X1 has its
limitations as well. (It doesn't index Rich Text Outlook messages
either, as far as I can tell.)

Thanks!

wrote:
> Which version of WDS are you using on which OS?
>
> This sounds like you may be hitting this
issuehttp://support.microsoft.com/kb/927595. If you go to the Indexing Options
> control panel and under Advanced -> File Types you see that RTF files are
> not being indexed by the RTF Filter then there's a problem.
>
> If this is on XP you should upgrade to WDS 3.01 if you haven't already which
> should fix
thishttp://www.microsoft.com/downloads/details.aspx?familyid=738FC2DE-49B...
>
> Dave Wood
>
>
>
>
>
> > Hello,
>
> > I see that Windows Desktop Search does not index Outlook messages that
> > happen to be in Rich Text format. The plain text and html messages
> > are indexed properly. Is this a limitation or have I misconfigured
> > something?
>
> > This raises a question about .msg and .eml files that may also be in
> > Rich Text. Are these indexed properly?
>
> > Thanks for any info!- Hide quoted text -
>
> - Show quoted text -



Posted by Dave Wood [MS] on April 2, 2007, 4:14 pm
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Hmm, not sure. Have you tried rebuilding your index / Restore Defaults?

You do need the most recent version of the Adobe PDF viewer I believe to get
indexing working on WDS 3.x / Vista.


> Thanks Dave.
>
> Unfortunately, this is not the problem. The RTF file type is set to
> index properly. And I am using version 3.01.
>
> I am having other problems with WDS as well. Among them is that
> *some* PDF content is not indexed even though I have Adobe's ifilter
> installed. I can do "type:pdf" and see the file come up. But putting
> in the contents of the file does not bring up the file. I've
> reinstalled everything twice to no avail.
>
> I will revert to X1 (Yahoo Desktop) for now even though X1 has its
> limitations as well. (It doesn't index Rich Text Outlook messages
> either, as far as I can tell.)
>
> Thanks!
>
> wrote:
>> Which version of WDS are you using on which OS?
>>
>> This sounds like you may be hitting this
>> issuehttp://support.microsoft.com/kb/927595. If you go to the Indexing
>> Options
>> control panel and under Advanced -> File Types you see that RTF files are
>> not being indexed by the RTF Filter then there's a problem.
>>
>> If this is on XP you should upgrade to WDS 3.01 if you haven't already
>> which
>> should fix
>> thishttp://www.microsoft.com/downloads/details.aspx?familyid=738FC2DE-49B...
>>
>> Dave Wood
>>
>>
>>
>>
>>
>> > Hello,
>>
>> > I see that Windows Desktop Search does not index Outlook messages that
>> > happen to be in Rich Text format. The plain text and html messages
>> > are indexed properly. Is this a limitation or have I misconfigured
>> > something?
>>
>> > This raises a question about .msg and .eml files that may also be in
>> > Rich Text. Are these indexed properly?
>>
>> > Thanks for any info!- Hide quoted text -
>>
>> - Show quoted text -
>
>


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