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Posted by Jason Dunn on June 9, 2006, 11:18 am
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I had *exactly* the same problem, only I was using the MSN Toolbar version.
I uninstalled, rebooted, then installed the enterprise WDS and it seems to
be holding the index properly.
> I've used the good info in this group to get my .pst file properly
> indexed. The key was to do a rebuild of the index with Outlook running.
> After doiong so, I had just over 25,000 items indexed. I successfully
> searched for various items in Outlook that the .pst was fully indexed.
>
> Since the rebuild of the index I've noticed a disturbing problem though.
> Every so often the count of items indexed drops to just under 10,000
> items. I checked things out and sure enough all the.pst information was
> gone.
>
> I noticed this again yesterday when I had the WDS status window open and
> Outlook running. I could actually see the Items indexed so far: counting
> down! To fix it I just waited until WDS indexing went idle and clicked on
> the Index now button. It is a marginal workaround, but quite time
> consuming.
>
> It just doesn't seem to make any sense. Any ideas out there?
>
> Thanks,
> Gordon Staley
>
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