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Posted by Mark on May 17, 2006, 11:09 am
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Just to close the loop in case anyone else has this problem.
I purchased PocketCopy and used it to convert from Palm Desktop to Outlook.
First I deleted everything from Outlook and hard reset the device, then used
PocketCopy. Once Outlook was populated from Palm Desktop, I used ActiveSync
to populate the device. Everything worked fine with calling the contacts.
Mark
> I have an XV6700 from VZW that I sync'd with Outlook 2002 using AS4.1. No
> problems doing the sync of about 1500+ contacts. On the device, if I
select
> a contact, the individual contact options are displayed (call mobile, call
> work, call home, etc). With one of those selected, tapping Call should
> initiate a phone call, but it doesn't. However, if I add a new contact,
the
> new one works fine. That tells me it isn't related to the number of
> contacts. I figure it's either related to OL2002, or AS4.1.
>
> In case it's relevant, a little history on the contacts. They were
> originally from Palm Desktop. I followed the process of sync'ing PD to the
> Palm handheld, reinstalling PD indicating that Sync Manager should sync
with
> Outlook, and sync'ing the handheld into Outlook. I then installed AS 4.1,
> hooked up the XV6700 and sync'd to it.
>
> I can upgrade OL2002 to 2003, but the rest of the Office 2002 suite is
> installed and I didn't want to create problems by only upgrading OL.
> Comments on this?
>
> The thought of manually re-entering 1500+ contacts is not appealing.
>
> Any suggestions would be appeciated. BTW, I've already talked to VZW
> Support, Audiovox Level 1 and Level 2 ActiveSync support. Many hard
resets,
> but no solutions.
>
> Thanks,
> Mark
>
>
>
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