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Posted by Steven L Umbach on December 23, 2005, 1:25 pm
Please log in for more thread options Have another user logon to his computer to see if they get the same problem.
If they do not then there is a setting somewhere in his user profile that is
causing the problem. Be sure to check the web content zones to make sure
they are configured identically for this user compared to other users. Maybe
that particular URL is in a different web content zone [trusted, etc] that
has different settings from the other users. --- Steve
> Hi,
> I am running into a strange problem. Let me begin with a few facts:
> -We are on Active Directory
> -Webservers are win2k3
> -Client is on XP professional
> I have a user that is not able to access a website running on a
> particular server. All other clients are working fine, however this one
> user is not able to access any website running on ServerX. He keeps
> getting prompted for userid/pass, and when he enters it it let's him do
> it three times before throwing an unauthorized to view this page error
> page.
> Some more facts:
> -It's not an issue with the user, as he can access this website from
> another PC.
> -He can access other webservers in the domain from his PC fine (in fact
> there is a development server (ServerA) that is set up exactly the same
> as ServerX). He can access ServerA with no prompts and no issues from
> his PC, but not ServerX.
> -There is no special security set on ServerX (i.e. restricted ips,
> etc...)
> -His IE settings on his PC are all fine, and match other users (who
> don't have any issues), authentication settings, advanced settings,
> security, etc...
> -He can access the website on ServerX from his PC using the sites IP
> address in the URL, but that messes up kerberos authentication which is
> required to get to the backend data.
> Is there anything else I can check on his PC that would not allow him
> to access serverX.
>
> Any help would be greatly appreciated.
> Thanks,
> Tom
>
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