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Posted by David B. on July 15, 2008, 9:02 am
Please log in for more thread options This is not a Media Center issue, contact Norton tech support.
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Crosspost, do not multipost http://www.blakjak.demon.co.uk/mul_crss.htm How to ask a question http://support.microsoft.com/kb/555375
> Am using Windows XP Service Pack 2 (3 wouldn't install). After using
> Norton
> Removal Tool and the computer re-booted all administrator access was lost.
> Can't get access to most programs. Can't go to a restore point. Can't
> access restore point through Safe Mode. When booting it sets up a
> temporary
> admin file each time which doesn't allow access to almost everything.
> Went
> to Start--Programs--Accessories--Rt Click on Command prompt and selected
> "Run
> as HP-Administrator". Entered "net user administrator /active:yes. Got
> "System error 5 has occurred. Access is denied."
>
> Bottom line is no changes can be made and access to most programs and
> files
> is denied. Any way to get access back without the time consuming process
> of
> a standard system recovery?
>
> (I sent this same message yesterday but got a "server is busy" message and
> my post disappeared. Didn't know if it went through or not. If this is a
> duplicate post--my apologies.)
>
> Thank you for any assistance you can give.
> --
> Yaj
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