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Unresolved items won't resolve

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Subject Author Date
Unresolved items won't resolve PeeBee 12-13-2005
Posted by PeeBee on December 13, 2005, 4:19 am
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Hi,
After each sync the message is "Syncronization finished, 1 unresolved item."
I can click "Resolve items..." which makes it think for a second but then
returns with the same msg.
The window below shows that the unrtesolved item is in the Calender section.
I sync only specific categories, so I have tried to unmark all selected
categories to see which category the item is in, but it comes with the same
msg. even though all categories are unmarked.
Any idea as to how to figure which appointment is the offending one, and how
to clear it?
Rgds
Per

Active sync 3.8, WinXP, Office 2003 Outlook




Posted by Raj Pillai on December 13, 2005, 10:13 am
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Hi,

Try the following:

1. Open Outlook and goto Calendar.
2. Right-click the Calendar folder and create a new folder of Calendar
Type.
3. Click View -> Arrange by -> Current View -> By Category (This will list
all your appointments category wise)
4. Select All (Press Ctrl + A) and drag the selected items into your new
folder.
5. Synchronize the empty Calendar with your PPC and it will erase all the
appointments from your device.

Now you can start moving the appointments to the default Calendar in small
batches and sync. This way you should be able to determine the errant
appointment(s).

If this doesn't help, try recreating the partnership -

1. Disconnect the PPC from the computer.
2. In Activesync -> File -> Delete Partnership.
3. Connect the device and follow the onscreen
instructions to setup a new partnership.

--
Regards,
Raj Pillai
Microsoft MVP - Mobile Devices
http://www.pocketpcfaq.com/raj


> Hi,
> After each sync the message is "Syncronization finished, 1 unresolved
> item." I can click "Resolve items..." which makes it think for a second
> but then returns with the same msg.
> The window below shows that the unrtesolved item is in the Calender
> section. I sync only specific categories, so I have tried to unmark all
> selected categories to see which category the item is in, but it comes
> with the same msg. even though all categories are unmarked.
> Any idea as to how to figure which appointment is the offending one, and
> how to clear it?
> Rgds
> Per
>
> Active sync 3.8, WinXP, Office 2003 Outlook
>
>
>



Posted by Beverly Howard [Ms-MVP/MobileD on December 13, 2005, 12:13 pm
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The steps at http://BevHoward.com/ASync.htm#Resolve may enable you to
trigger a dialogue box on the pc that will point you to the offending entry.

Beverly Howard [MS MVP-Mobile Devices]

Posted by PeeBee on December 13, 2005, 1:04 pm
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Resetting the partnership did the trick. Thanks.
Rgds
Per



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