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Unable to access start menu using WM5

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Subject Author Date
Unable to access start menu using WM5 Glenn Jones 10-10-2007
Posted by Glenn Jones on October 10, 2007, 7:09 pm
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I am running WM5 on a blackjack and just uninstalled Goodlink after using it
for the last 6 months (I'm converting to Activesync). It appears that some
configuration file was corrupted because I can no longer access the "start"
menu. The button for the start menu is in the bottom left but when I push
it, nothing happens. When I look under the \windows\Start Menu... all menu
items are present.

Help is greatly appreciated,
Glenn

Glenn



Posted by komplicatednupe on October 15, 2007, 12:55 pm
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Have you tried doing a Master reset on the device? Normally that fixes the
configuration files back to standard. Otherwise you may want to reload the
software or upgrade to Mobile 6 if it is available.

"Glenn Jones" wrote:

> I am running WM5 on a blackjack and just uninstalled Goodlink after using it
> for the last 6 months (I'm converting to Activesync). It appears that some
> configuration file was corrupted because I can no longer access the "start"
> menu. The button for the start menu is in the bottom left but when I push
> it, nothing happens. When I look under the \windows\Start Menu... all menu
> items are present.
>
> Help is greatly appreciated,
> Glenn
>
> Glenn
>
>
>

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