Troubleshooting

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Subject

Author

Date

Troubleshooting

Rolf Barbakken

08-23-2006

Jeff R.

Jeff R.

Rolf Barbakken

Franz Schenk

Posted by Rolf Barbakken on August 23, 2006, 10:09 am

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Could someone really smart and/or really informed publish some hints to
solving what so many users of WDS complain about: Why can't WDS find
anything on my computer?

I have more and more users complaining about this and I see it in this NG as
well. WDS reports tens of thousands of indexed items, but finds nothing when
the user searches.

Thanks.

--
_________________
Rolf @ Questus ans

Posted by Jeff R. on August 23, 2006, 6:28 pm

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Hi Rolf,

You may want to look at some of the resources online either the admin guide
or the troubleshooting guide as they list a lot of fixes and potential
pitfalls.

You can find them at:
http://www.microsoft.com/technet/prodtechnol/windows/search/dtsguide.mspx#top
http://www.microsoft.com/technet/prodtechnol/windows/search/dtstshoot.mspx

hth,

JR

> Could someone really smart and/or really informed publish some hints to

> solving what so many users of WDS complain about: Why can't WDS find

> anything on my computer?

> I have more and more users complaining about this and I see it in this NG

> as well. WDS reports tens of thousands of indexed items, but finds nothing

> when the user searches.

> Thanks.

> --

> _________________

> Rolf @ Questus ans

Posted by Jeff R. on August 24, 2006, 3:38 pm

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Normally the first troubleshooting steps are:
1A) Investigate the Error Message
1B) If no Error Message Check your settings, are you indexing what you are
searching for? Is Outlook open when you try to index Email, are the items
you are searching for included in the don't index these extentions list,
have you selected the drive/share/folder you are trying to search in
indexing options/browse, is there a group policy stopping you from indexing
what you are trying to index etc.
1C) If no Error Message and your settings are correct, ensure you have the
latest version or Service Pack.

But that's just how I do things. :)

hth,

Jeff

> Could someone really smart and/or really informed publish some hints to

> solving what so many users of WDS complain about: Why can't WDS find

> anything on my computer?

> I have more and more users complaining about this and I see it in this NG

> as well. WDS reports tens of thousands of indexed items, but finds nothing

> when the user searches.

> Thanks.

> --

> _________________

> Rolf @ Questus ans

Posted by Rolf Barbakken on August 25, 2006, 9:52 am

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Checked all that. There is no errormsg. In fact, everything looks fine
except no search results. On my computer indexing status reports ~27000
indexed items. I have checked that locations are correct.

WDS worked fine for a while, but one day it stopped working. I wish I paid
more attention to what happened with the computer at the time. It could be a
patch/hotfix or other software that is the culprit.

Thanks, though.

--
_________________
Rolf @ Questus ans

> Normally the first troubleshooting steps are:

> 1A) Investigate the Error Message

> 1B) If no Error Message Check your settings, are you indexing what you are

> searching for? Is Outlook open when you try to index Email, are the items

> you are searching for included in the don't index these extentions list,

> have you selected the drive/share/folder you are trying to search in

> indexing options/browse, is there a group policy stopping you from

> indexing what you are trying to index etc.

> 1C) If no Error Message and your settings are correct, ensure you have the

> latest version or Service Pack.

> But that's just how I do things. :)

> hth,

> Jeff

>> Could someone really smart and/or really informed publish some hints to

>> solving what so many users of WDS complain about: Why can't WDS find

>> anything on my computer?

>> I have more and more users complaining about this and I see it in this NG

>> as well. WDS reports tens of thousands of indexed items, but finds

>> nothing when the user searches.

>> Thanks.

>> --

>> _________________

>> Rolf @ Questus ans

Posted by Franz Schenk on August 28, 2006, 7:51 am

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Have you tried the solution that solved exactly the same problem for me?
(http://groups.google.ch/group/microsoft.public.msn.search/browse_frm/thread/ade72ad26a588c5e/f416a7945d8e12de?lnk=st&q=%22franz+Schenk%22+%22Have+then+reinstalled+Windows+XP+SP2%22&rnum=1&hl=de#f416a7945d8e12de)

Wonder if others have the same problem.

Franz

> Checked all that. There is no errormsg. In fact, everything looks fine

> except no search results. On my computer indexing status reports ~27000

> indexed items. I have checked that locations are correct.

> WDS worked fine for a while, but one day it stopped working. I wish I paid

> more attention to what happened with the computer at the time. It could be

> a patch/hotfix or other software that is the culprit.

> Thanks, though.

> --

> _________________

> Rolf @ Questus ans

>> Normally the first troubleshooting steps are:

>> 1A) Investigate the Error Message

>> 1B) If no Error Message Check your settings, are you indexing what you

>> are searching for? Is Outlook open when you try to index Email, are the

>> items you are searching for included in the don't index these extentions

>> list, have you selected the drive/share/folder you are trying to search

>> in indexing options/browse, is there a group policy stopping you from

>> indexing what you are trying to index etc.

>> 1C) If no Error Message and your settings are correct, ensure you have

>> the latest version or Service Pack.

>> But that's just how I do things. :)

>> hth,

>> Jeff

>>> Could someone really smart and/or really informed publish some hints to

>>> solving what so many users of WDS complain about: Why can't WDS find

>>> anything on my computer?

>>>

>>> I have more and more users complaining about this and I see it in this

>>> NG as well. WDS reports tens of thousands of indexed items, but finds

>>> nothing when the user searches.

>>>

>>> Thanks.

>>>

>>> --

>>> _________________

>>> Rolf @ Questus ans

>>>

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