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Posted by Ann on May 31, 2006, 8:28 pm
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You may want to try to search the web for your answer. Here is one link
that may get you started but I know MS has a support document that I read
but I don't know the exact link. You need to make sure you have all of the
SP's installed on the server.
http://www.pocketpcmag.com/_archives/Apr06/directions.aspx
> Our CEO just got a new smartphone from Verizon Wireless and he would like
> to
> be able to read and send e-mail from his smartphone without having to
> break
> out his laptop to sync. I've gone through all of the settings, but it will
> not sync with the Exchange Server. I even tried just having it only sync
> his
> Tasks instead of his tirade of e-mail messages but it's still not working.
>
> OWA is working properly and the OMA is working properly because I can
> access
> OWA from any web browser outside and I can access the OMA using the
> browser
> on his smartphone. I cannot, however, get activesync to work. I put in the
> connection information as follows:
>
> Server: Name of Exchange 2003 Front-End Server (email.companyname.net)
> Username: User's Active Directory User Name
> Password: User's Password
> Domain: Domain Name
>
> What happens is that the smartphone keeps saying synchronizing for about 5
> minutes and then it stops and tells me that it had an error and could not
> find the server. Is there something that I'm missing? Do I need to add
> something after email.companyname.net? Do I need to open other ports on my
> firewall other than 80 and 443 to get this to work? Any ideas are greatly
> appreciated!
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