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Posted by Rod Speed on July 7, 2008, 7:04 pm
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> Hi folks,
>
> Recently I bought a Toshiba that was on sale
> at Office Depot.
>
> Toshiba has been a good brand for me in the past.
> They have great keyboards, touchpads, and screens
> and they are fast enough for me.
>
> When I got the laptop home I found a few strange signs that it
> might have been owned before:
>
> 1. The sticker that identifies the unit that is normally
> on the wrist rest was missing. These stickers are normally
> on every laptop, even display units at stores. But not this one.
>
> 2. The included items (power adaptor, cable etc)
> seemed to be just thrown into the box, and the plastic bags
> they came in appeared crumpled as if pre-used.
> They definitely did not have that crisp factory-new look.
>
> 3. The computer has a Hitachi hard drive in it, which is
> unusual for a Toshiba -- as far as I know, I could be wrong.
> The drive is a little noisy, but I think this is normal for a Hitachi.
>
> Nevertheless, the laptop was in a sealed bag & the box itself was
> sealed as well. And the computer appears to function
> perfectly as of Day 2 of ownership.
> My question is, has anyone heard of Toshiba re-selling
> briefly-owned laptops after re-sealing them?
Nope, it would have been Office Depot.
> If so, is there an industry term for such a practice?
Yep, ripping off the customer.
> This laptop seems to have the usual 1 year warranty.
I'd demand action from Office Depot since they deliberately sealed it again.
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