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Toolbar can't be installed or removed

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Subject Author Date
Toolbar can't be installed or removed Zeusaliciousù—®±©br*.±Ø¬rë,Љì 09-07-2005
Posted by Zeusaliciousù—®±©br*.±Ø¬rë,Љì on September 7, 2005, 9:25 am
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I recently had to do a system restore to an earlier point on my home computer
and now the toolbar won't work. When I try to re-install or remove I get a
dialog that asks me to find MsnSearchToolbar.msi. When I find the file its
in a different version folder than the install or removal expects, and
pointing it to the available one I get an error stating the install package
is invalid.

I'm stuck. I can't remove it and I can't install a new version. I also get
an error on startup.

Anyone have an idea how to delete this?


Posted by Galen on September 7, 2005, 2:16 pm
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My reply is at the bottom of your sent message:

> I recently had to do a system restore to an earlier point on my home
> computer and now the toolbar won't work. When I try to re-install or
> remove I get a dialog that asks me to find MsnSearchToolbar.msi.
> When I find the file its in a different version folder than the
> install or removal expects, and pointing it to the available one I
> get an error stating the install package is invalid.
>
> I'm stuck. I can't remove it and I can't install a new version. I
> also get an error on startup.
>
> Anyone have an idea how to delete this?

Remove the information and re-install the application:

Description of the Windows Installer CleanUp Utility:
http://support.microsoft.com/default.aspx?scid=kb;en-us;290301

If there's any major problems and this doesn't work then you *should* be
able to get more information from here:

How to resolve Common @Windows Installer@ Problems:
http://support.microsoft.com/default.aspx?scid=kb;en-us;555175

Galen
--

"You know that a conjurer gets no credit when once he has explained his
trick; and if I show you too much of my method of working, you will
come to the conclusion that I am a very ordinary individual after all."

Sherlock Holmes




Posted by Zeusaliciousù—®±©br*.±Ø¬rë,Љì on September 13, 2005, 2:40 pm
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Thanks for the help. This worked perfectly and I was able to get the toolbar
installed again. Many thanks. . .

K.

"Galen" wrote:

>
> My reply is at the bottom of your sent message:
>
> > I recently had to do a system restore to an earlier point on my home
> > computer and now the toolbar won't work. When I try to re-install or
> > remove I get a dialog that asks me to find MsnSearchToolbar.msi.
> > When I find the file its in a different version folder than the
> > install or removal expects, and pointing it to the available one I
> > get an error stating the install package is invalid.
> >
> > I'm stuck. I can't remove it and I can't install a new version. I
> > also get an error on startup.
> >
> > Anyone have an idea how to delete this?
>
> Remove the information and re-install the application:
>
> Description of the Windows Installer CleanUp Utility:
> http://support.microsoft.com/default.aspx?scid=kb;en-us;290301
>
> If there's any major problems and this doesn't work then you *should* be
> able to get more information from here:
>
> How to resolve Common @Windows Installer@ Problems:
> http://support.microsoft.com/default.aspx?scid=kb;en-us;555175
>
> Galen
> --
>
> "You know that a conjurer gets no credit when once he has explained his
> trick; and if I show you too much of my method of working, you will
> come to the conclusion that I am a very ordinary individual after all."
>
> Sherlock Holmes
>
>
>


Posted by Galen on September 14, 2005, 5:25 pm
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My reply is at the bottom of your sent message:

> Thanks for the help. This worked perfectly and I was able to get the
> toolbar installed again. Many thanks. . .
>
> K.
>
> "Galen" wrote:
>
>> say:
>>
>> My reply is at the bottom of your sent message:
>>
>>> I recently had to do a system restore to an earlier point on my home
>>> computer and now the toolbar won't work. When I try to re-install
>>> or remove I get a dialog that asks me to find MsnSearchToolbar.msi.
>>> When I find the file its in a different version folder than the
>>> install or removal expects, and pointing it to the available one I
>>> get an error stating the install package is invalid.
>>>
>>> I'm stuck. I can't remove it and I can't install a new version. I
>>> also get an error on startup.
>>>
>>> Anyone have an idea how to delete this?
>>
>> Remove the information and re-install the application:
>>
>> Description of the Windows Installer CleanUp Utility:
>> http://support.microsoft.com/default.aspx?scid=kb;en-us;290301
>>
>> If there's any major problems and this doesn't work then you
>> *should* be able to get more information from here:
>>
>> How to resolve Common @Windows Installer@ Problems:
>> http://support.microsoft.com/default.aspx?scid=kb;en-us;555175
>>
>> Galen
>> --

Glad to hear that. Happy computing and don't be afraid to ask additional
questions in the future.

Galen
--

"You know that a conjurer gets no credit when once he has explained his
trick; and if I show you too much of my method of working, you will
come to the conclusion that I am a very ordinary individual after all."

Sherlock Holmes




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