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TomTom mobile 5 doesn't work with SP5 with MS Messaging update?

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TomTom mobile 5 doesn't work with SP5 with MS Messaging update? Eric Baines 04-10-2006
Posted by Eric Baines on April 10, 2006, 7:13 am
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I've had TomTom mobile 5 working find on my imate SP5 for a long time.
However, of Friday, I realised that imate had released the Microsoft™
Messaging and Security Feature Pack update for the phone. Boy had I been
waiting for that! I installed it, plus all the add ons, and everything works
fine. I can get up to date email, and access the GAL online - a true
Blackberry killer!

But no matter what I do, I don't seem to be able to get TomTom mobile 5
working. It seems to lock the phone up, and the bluetooth connection to the
GPS device doesn't seem to work. If I manally bond with the device, it seems
to get a bit further and appears to work, but the next time I try it, it
locks up again. The only way I can get the phone back is to take the battery
out.

Does anyone have any suggestions?

Cheers

Eric

Posted by Eric Baines on April 10, 2006, 7:49 am
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Further investigation seems to imply it is something to do with bluetooth.
When it hangs, the bluetooth light isn't flashing and it says there is no GPS
device.

However, if I start with Bluetooth already on, it seems to go it and work
fine.

Blast!

"Eric Baines" wrote:

> I've had TomTom mobile 5 working find on my imate SP5 for a long time.
> However, of Friday, I realised that imate had released the Microsoft™
> Messaging and Security Feature Pack update for the phone. Boy had I been
> waiting for that! I installed it, plus all the add ons, and everything works
> fine. I can get up to date email, and access the GAL online - a true
> Blackberry killer!
>
> But no matter what I do, I don't seem to be able to get TomTom mobile 5
> working. It seems to lock the phone up, and the bluetooth connection to the
> GPS device doesn't seem to work. If I manally bond with the device, it seems
> to get a bit further and appears to work, but the next time I try it, it
> locks up again. The only way I can get the phone back is to take the battery
> out.
>
> Does anyone have any suggestions?
>
> Cheers
>
> Eric

Posted by Eric Baines on April 19, 2006, 12:35 pm
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For anyone interested, I finally got the reply from TomTom today. It said:-

'Dear Mr Baines,
Thank you for your email.
In order to resolve your issue could you please ensure that the BT is set to
"ON" before opening the TomTom software.
Please do not hesitate to contact us if you require any further assistance.
Thank you for your patience with this matter.
With best regards,
The TomTom Customer Support Team'

I'm sure that is what I told them!

So, a warning to anyone using an imate SP5, (and maybe other imate Mobile
2005 devices?) with the push email messaging update and TomTom. Turn
Bluetooth on before you start TomTom. If you don't, it will lock the phone.

Cheers

Eric

"Eric Baines" wrote:

> I've had TomTom mobile 5 working find on my imate SP5 for a long time.
> However, of Friday, I realised that imate had released the Microsoft™
> Messaging and Security Feature Pack update for the phone. Boy had I been
> waiting for that! I installed it, plus all the add ons, and everything works
> fine. I can get up to date email, and access the GAL online - a true
> Blackberry killer!
>
> But no matter what I do, I don't seem to be able to get TomTom mobile 5
> working. It seems to lock the phone up, and the bluetooth connection to the
> GPS device doesn't seem to work. If I manally bond with the device, it seems
> to get a bit further and appears to work, but the next time I try it, it
> locks up again. The only way I can get the phone back is to take the battery
> out.
>
> Does anyone have any suggestions?
>
> Cheers
>
> Eric

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