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Time Warner channel line up change and MCE PCs in Ohio

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Subject Author Date
Time Warner channel line up change and MCE PCs in Ohio Steve B. 05-03-2008
Posted by Steve B. on May 3, 2008, 2:29 pm
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HI all,

I've spoken to the morons and Time Warner to the point that I want to
pull my hair out. After being transfered back and forth to a number of
different tech support agents, it seems that no one over there has a
clue what a Media Center Edition PC that is equipt with a TV Tuner
card is.

Can anyone in this groupd please help? Time warner recenlty changed
their entire channel line up in my area. For example HBO use to be
channel 201 and now it is 603 and channel 201 is now USA Network. I am
able to watch the channels appropriately, but Media Center Guide's
channels are still matching up with the old lineup. Guide still shows
channel 201 as HBO while it should be USA, etc. I have tried to
re-setup the Media Center Guide and re-download the line ups, but
after the download says it finished successfully, I still get the
exact incorrect lineup that I had before. Can anyone offer some help
with this so that I don't have to manually edit like 200 some
channels. Shouldn't I be able to download the correct infor for my
area just like I did before Time Warner re-vamped the lineup?
Thanks in Advance!!!
Regards,

Steve B.

Posted by Jaime on May 3, 2008, 3:21 pm
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In the US, MCE gets it guide info from zap2it.com, it sounds like they have
not updated.

Try going directly to the zap2it web site and enter your location/provider
info and see if it is correct.

If not, you can go contact them to point out a lineup discrepancy (check the
"contact" link).
--
James
Orlando (Goofy says "Hey"), Florida

> HI all,
>
> I've spoken to the morons and Time Warner to the point that I want to
> pull my hair out. After being transfered back and forth to a number of
> different tech support agents, it seems that no one over there has a
> clue what a Media Center Edition PC that is equipt with a TV Tuner
> card is.
>
> Can anyone in this groupd please help? Time warner recenlty changed
> their entire channel line up in my area. For example HBO use to be
> channel 201 and now it is 603 and channel 201 is now USA Network. I am
> able to watch the channels appropriately, but Media Center Guide's
> channels are still matching up with the old lineup. Guide still shows
> channel 201 as HBO while it should be USA, etc. I have tried to
> re-setup the Media Center Guide and re-download the line ups, but
> after the download says it finished successfully, I still get the
> exact incorrect lineup that I had before. Can anyone offer some help
> with this so that I don't have to manually edit like 200 some
> channels. Shouldn't I be able to download the correct infor for my
> area just like I did before Time Warner re-vamped the lineup?
> Thanks in Advance!!!
> Regards,
>
> Steve B.


Posted by Steve B. on May 3, 2008, 8:05 pm
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Where exactly at the zap2it website would I find the option to enter
location/provider and where would I report the issue?

wrote:

>In the US, MCE gets it guide info from zap2it.com, it sounds like they have
>not updated.
>
>Try going directly to the zap2it web site and enter your location/provider
>info and see if it is correct.
>
>If not, you can go contact them to point out a lineup discrepancy (check the
>"contact" link).

Posted by Doug Knox - [MS-MVP] on May 3, 2008, 9:29 pm
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You would report the issue on the link I provided in my earlier reply.

--
Doug Knox, MS-MVP Windows Media Center\Windows Powered Smart
Display\Security
Win 95/98/Me/XP Tweaks and Fixes
http://www.dougknox.com
--------------------------------
Per user Group Policy Restrictions for XP Home and XP Pro
http://www.dougknox.com/xp/utils/xp_securityconsole.htm
--------------------------------
Please reply only to the newsgroup so all may benefit.
Unsolicited e-mail is not answered.

> Where exactly at the zap2it website would I find the option to enter
> location/provider and where would I report the issue?
>
> wrote:
>
>>In the US, MCE gets it guide info from zap2it.com, it sounds like they
>>have
>>not updated.
>>
>>Try going directly to the zap2it web site and enter your location/provider
>>info and see if it is correct.
>>
>>If not, you can go contact them to point out a lineup discrepancy (check
>>the
>>"contact" link).


Posted by Doug Knox - [MS-MVP] on May 3, 2008, 6:24 pm
Please log in for more thread options
http://www.microsoft.com/windowsxp/mediacenter/using/guidesubmit.mspx
Windows XP Media Center Edition Electronic Program Guide Issue Submission
Form

--
Doug Knox, MS-MVP Windows Media Center\Windows Powered Smart
Display\Security
Win 95/98/Me/XP Tweaks and Fixes
http://www.dougknox.com
--------------------------------
Per user Group Policy Restrictions for XP Home and XP Pro
http://www.dougknox.com/xp/utils/xp_securityconsole.htm
--------------------------------
Please reply only to the newsgroup so all may benefit.
Unsolicited e-mail is not answered.

> HI all,
>
> I've spoken to the morons and Time Warner to the point that I want to
> pull my hair out. After being transfered back and forth to a number of
> different tech support agents, it seems that no one over there has a
> clue what a Media Center Edition PC that is equipt with a TV Tuner
> card is.
>
> Can anyone in this groupd please help? Time warner recenlty changed
> their entire channel line up in my area. For example HBO use to be
> channel 201 and now it is 603 and channel 201 is now USA Network. I am
> able to watch the channels appropriately, but Media Center Guide's
> channels are still matching up with the old lineup. Guide still shows
> channel 201 as HBO while it should be USA, etc. I have tried to
> re-setup the Media Center Guide and re-download the line ups, but
> after the download says it finished successfully, I still get the
> exact incorrect lineup that I had before. Can anyone offer some help
> with this so that I don't have to manually edit like 200 some
> channels. Shouldn't I be able to download the correct infor for my
> area just like I did before Time Warner re-vamped the lineup?
> Thanks in Advance!!!
> Regards,
>
> Steve B.


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