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Posted by Dana Cline - MVP on July 15, 2005, 10:11 am
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Can we assume the problem file plays fine in MCE? If so, then it's most
likely the fault of My DVD Deluxe. I have no idea what kind of quality
control procedures they have, but it sounds like you should ask them (for a
refund).
Dana Cline - MVP
> I just purchase a new Dell that included Windows Media Center. On some
of
> the TV shows recorded that I wanted to transfer to DVD or CD using MyDVD
> Deluxe (yeah, it came recommended by Dell, I paid for the upgrade after
> looking at the promised bug free feature that come with the it but am
> disappointed in that decision for this and other reasons), the file is
loaded
> about 95% and then nothing happens. The Task Manager says the computer is
> idle. After waiting in this condition for about 15 minutes, I cancelled
the
> loading and get the message "This is not a valid MPEG file -20400".
>
> How do I fix this problem and why is it even allowed to happen to a
product
> purchased with hard earned money? Please don't finger point, as far as I
am
> concerned these products are supposed to be professsionally coordinated
and
> such problems should never see the light of day.
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