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Subject Author Date
Thinkpad boot up message Andy 04-28-2008
Posted by Andy on April 28, 2008, 4:12 pm
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 I have a Lenovo Thinkpad X61 running on Vista basic for a little while.
Each time when I boot up, I got this dialog box:

User Account Control:
A program needs your permission to continue,
If you start this program, continue,

Utility for TPM key recovery
Lenovo (United States) Inc.
C:\program files\Lenovo\Client Security Solution\cssplanarswap.exe

Detail:
User Account Control helps stop unauthorized changes to your computer.
(Continue) (Cancel)

If I leave this message there awhile without doing anything, it will close
itself and continue the boot up sequence.

Can you tell me what this new message means and anything I should do? I
Googled this ¡°TPM key recovery¡± all I can make out is something about
full disk encryption, which I do not think I am doing anything to it.
Because I turn OFF the Client Security Solution of this Thinkpad X61.
Thank you very much.


Posted by BillW50 on April 29, 2008, 8:09 am
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 Andy typed on Mon, 28 Apr 2008 13:12:17 -0700:
> I have a Lenovo Thinkpad X61 running on Vista basic for a little
> while. Each time when I boot up, I got this dialog box:
>
> User Account Control:
> A program needs your permission to continue,
> If you start this program, continue,
>
> Utility for TPM key recovery
> Lenovo (United States) Inc.
> C:\program files\Lenovo\Client Security Solution\cssplanarswap.exe
>
> Detail:
> User Account Control helps stop unauthorized changes to your computer.
> (Continue) (Cancel)
>
> If I leave this message there awhile without doing anything, it will
> close itself and continue the boot up sequence.
>
> Can you tell me what this new message means and anything I should do?
> I Googled this ¡°TPM key recovery¡± all I can make out is something
> about full disk encryption, which I do not think I am doing anything
> to it. Because I turn OFF the Client Security Solution of this
> Thinkpad X61. Thank you very much.

Andy, why not disable it from starting with MSCONFIG? Under the General
tab, select Selective Startup. Then go to Startup tab and uncheck that
program.

--
Bill


Posted by Andy on April 29, 2008, 5:10 pm
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>>
> Andy, why not disable it from starting with MSCONFIG? Under the General
> tab, select Selective Startup. Then go to Startup tab and uncheck that
> program.
>
> --
> Bill
>
Bill, thanks. I tried MSCONFIG but cannot tell what is the file name.
I run HiJackThis and cannot identify the name of the program.
Can anyone tell me the program name that I can remove? Thank you.


Posted by BillW50 on April 29, 2008, 5:26 pm
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Andy typed on Tue, 29 Apr 2008 21:10:54 GMT:
>>>
>> Andy, why not disable it from starting with MSCONFIG? Under the
>> General tab, select Selective Startup. Then go to Startup tab and
>> uncheck that program.
>>
> Bill, thanks. I tried MSCONFIG but cannot tell what is the file name.
> I run HiJackThis and cannot identify the name of the program.
> Can anyone tell me the program name that I can remove? Thank you.

You should find it under the second column and you are looking for the
following:

"C:\program files\Lenovo\Client Security Solution\cssplanarswap.exe"

If you can't do this for whatever reason, bootup in safe mode and rename
"cssplanarswap.exe" to something else. Like "cssplanarswap.exe.stop" or
something. Now "cssplanarswap.exe" doesn't exist and you can reverse it
whenever you want too. Thus it is as good as dead for now!

When you bootup and Windows might complain that "cssplanarswap.exe"
doesn't exist. Well no big deal, as you can find it in the Windows
registry and remove the entry. If you don't know how, just ask.

--
Bill


Posted by Andy on April 30, 2008, 11:36 pm
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> You should find it under the second column and you are looking for the
> following:
>
> "C:\program files\Lenovo\Client Security Solution\cssplanarswap.exe"
>
> If you can't do this for whatever reason, bootup in safe mode and rename
> "cssplanarswap.exe" to something else. Like "cssplanarswap.exe.stop" or
> something. Now "cssplanarswap.exe" doesn't exist and you can reverse it
> whenever you want too. Thus it is as good as dead for now!

Bill, running MSCONFIG, these are the only similar programs listed

Presentation Director c:\program files\Lenovo\NPDIRECT\TPNF7SP.exe /r
On Screen Display c:\program files\Lenovo\HOTKEY\TPOSDSVC.exe
Maintenance Manager c:\program files\Lenovo\Away Tasks\AwaySch.exe
Client Security Solution "c:\program files\Lenovo\Client Security
Solution\cssauth.exe" silent
BLOG rundll32
c:\progam~1\ThinkPad\UTILIT~1\BTVLogEx.DLL,StartBattlog

Is there anyone of these will show up in HiJackThis so that I can have it
removed safely.
Thank you very much for your help.


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