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The 85010014 problem with ActiveSync 4.0 and 4.1
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Subject Author Date
The 85010014 problem with ActiveSync 4.0 and 4.1 Marek Suski 10-05-2005
Posted by Marek Suski on October 5, 2005, 10:57 pm
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 Hi all,

I have iMate JasJar with Windows Mobile 5.0. I am trying to synchronize it
with my Outlook 2003 running on my laptop. I cannot do it because of an
error 85010014. I have tried to use build in feature "Detect and repair" in
Outlook and even I have reinstalled it. It did not helped. No diffrence.
Does anybody know solution to this problem?

Best regards

Marek Suski




Posted by Robert Owen [MSFT] on November 28, 2005, 5:07 pm
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 85010014 is a server error,
Are you gettin gthis error during your first sync with outlook (while
outlook is in offline mode?)
If so connect your outlook to the server in online mode then sync then put
your outlook back into offline mode

> Hi all,
>
> I have iMate JasJar with Windows Mobile 5.0. I am trying to synchronize it
> with my Outlook 2003 running on my laptop. I cannot do it because of an
> error 85010014. I have tried to use build in feature "Detect and repair"
> in
> Outlook and even I have reinstalled it. It did not helped. No diffrence.
> Does anybody know solution to this problem?
>
> Best regards
>
> Marek Suski
>
>



Posted by Home on November 28, 2005, 6:05 pm
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My problem was with the desktop. but appararently it would be about the same
for the server.
It seems that this guy http://www.sb.com.au/jasjar/activesync_4_0.html had
solved this problem. I tried it myself and it worked for me ! - thank you
sir !!!!

The bottom line is reinstalling Outlook 2003, but with this procedure you
don't even need the CD (which in my case was in the office) !!! - (I was
afraid at first..., removing outlook 2003 ?????, no WAY !!!!, but.. it
worked eventually with no effort !)

1. run Control Panel -> Add or remove Programs -> Office 2003
2. chose to "modify" by adding or removing components.
3. uncheck Outlook and update it to remove Outlook from the Office 2003
suite (YES ... YES ...)
4. The ....
5. return to this option and re-check Outlook to add it back to the Office
2003 Suite (it did not ask for the Office 2003 Install CD-Rom in our case)
6. Reboot and connect Activesync again...
7. you are up and running !!!!

Good luck !!!!

JD








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