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Posted by Carlos Albert on July 24, 2005, 12:00 am
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Exactly same problem here, and the highlight feature works just fine (the
only feature that works :~(
> ml -
>
> Tabbed Browsing and the MSN Search Toolbar should work correctly in SP1.
> On
> the machine experiencing the problems, does Highlight viewer work
> correctly?
> (IE, when you press viewer, is it displayed. When you press highligh, are
> your search terms highlighted?) This feature uses the same method to
> load
> as Tabbed Browsing, so it would be helpful to know if this is working.
> (Popup Blocker and Form Fill also use the same loading technology)
>
> -David
>
> "ml" wrote:
>
>> Steven,
>>
>> You are correct. The computer where the tabs do not work (and I cannot
>> see
>> Manage Add-ons) has SP1. The computer where it is working has SP2.
>>
>> Is Windows XP SP2 required for proper operation of the tabs? The system
>> requirements link on toolbar.msn.com doesn't specify that it is.
>>
>> Thanks,
>>
>> ml
>>
>> "Steven Ickman [MSFT]" wrote:
>>
>> > I believe the "Manage Add-ons" option was added as part of XP SP2. If
>> > you
>> > don't see this option then I'm assuming you're running XP SP1 or maybe
>> > even
>> > XP Gold.
>> >
>> > -Steve [MSFT]
>> >
>> > "ml" wrote:
>> >
>> > > David,
>> > >
>> > > I cannot see the IE's Options->Manage Add-ons dialog. This was one of
>> > > the
>> > > differences between the computer that works and the one that doesn't
>> > > that I
>> > > pointed out in an earlier message.
>> > >
>> > > ml
>> > >
>> > > "David Walters [MSFT]" wrote:
>> > >
>> > > > Ml -
>> > > >
>> > > > After some more investigation, there is a case where MSN Search
>> > > > Toolbar will
>> > > > show, but the tabbed browsing bar will not.
>> > > >
>> > > > Go into IE's Options->Manage Add-ons dialog.
>> > > >
>> > > > Make sure that 'MSN Search Toolbar' and 'MSN Search Toolbar Helper'
>> > > > are both
>> > > > enabled.
>> > > >
>> > > > "David Walters [MSFT]" wrote:
>> > > >
>> > > > > ml -
>> > > > >
>> > > > > Can you compare the following registry keys on two two machines:
>> > > > > HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MSN Apps\Tabs
>> > > > >
>> > > > > Also, is the install Dir pointing to the correct location of
>> > > > > msntab.dll?
>> > > > > Do you see a 'Tabbed Browsing' entry in the MSN Search Toolbar
>> > > > > options
>> > > > > application?
>> > > > >
>> > > > > -david
>> > > > >
>> > > > > "ml" wrote:
>> > > > >
>> > > > > > Yes. The MSN Search Toolbar displays correctly but nothing
>> > > > > > appears under it
>> > > > > > (where the tabs are supposed to be).
>> > > > > >
>> > > > > > I have gotten this working on another computer without an
>> > > > > > issue. The only
>> > > > > > difference is that on the computer where the tabs do not
>> > > > > > display, I had an
>> > > > > > older version of the MSN Search Toolbar installed. I did,
>> > > > > > however, remove
>> > > > > > that and restarted the computer before installing the MSN
>> > > > > > Search Toolbar with
>> > > > > > tabs.
>> > > > > >
>> > > > > > Another thing that may be of interest is that I do not see the
>> > > > > > "Manage
>> > > > > > Add-ons..." menu in the Tools menu on the computer where the
>> > > > > > tabs are not
>> > > > > > displaying.
>> > > > > >
>> > > > > >
>> > > > > > "David Walters [MSFT]" wrote:
>> > > > > >
>> > > > > > > ml -
>> > > > > > >
>> > > > > > > Is the MSN Search Toolbar displaying correctly?
>> > > > > > >
>> > > > > > > -David
>> > > > > > > "ml" wrote:
>> > > > > > >
>> > > > > > > > There seems to be an issue with the tabbed browsing
>> > > > > > > > functionality in the
>> > > > > > > > latest MSN Search Toolbar. I have read previous posts where
>> > > > > > > > the solution
>> > > > > > > > suggested was to ensure Enable third-party plugins was
>> > > > > > > > enabled in
>> > > > > > > > Tools->Options. I have done this and still no tabs. I have
>> > > > > > > > seen other people
>> > > > > > > > encounter the same issue.
>> > > > > > > >
>> > > > > > > > Does anyone have any more information about this? Any
>> > > > > > > > suggestions to get
>> > > > > > > > tabs to work? Is there anything any of us experiencing
>> > > > > > > > these issues can do to
>> > > > > > > > help MSN track down the root cause?
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