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Posted by Joseph Geretz on August 23, 2005, 10:37 pm
Please log in for more thread options Uninstall / Reinstall did the trick. I hope I won't have to go through this
after every time I synch with my virtual device.
- Joe Geretz -
> Hi,
> You can review the logs from ActiveSync however they are not easy to read.
> Microsoft never disclosed the log format. So the logs are basically
> useless.
>
> Have you tried using Detect & Repair of Outlook and then reinstalled
> ActiveSync?
>
> --
> Chris De Herrera
> http://www.pocketpcfaq.com
> http://www.tabletpctalk.com
> http://www.pocketpctalk.com
> http://www.mobilitytalk.com
>
>> Hi Chris,
>>
>> I don't have any firewall software installed. (I'm behind a hardware
>> firewall so its not necessary.) In any case, the device is able to get
>> out to the Internet via the PC and the PC is able to browse the device
>> using ActiveSync Explorer. So bi-directional communication must be
>> properly established via the USB port. The problem seems to be
>> specifically a synchronization problem, but unfortunately, the only
>> diagnostics output by ActiveSyn is the very terse message
>> 'Synchronization error'. Not very helpful :-(
>>
>> Is there anyway to get more detailed diagnostics? Does ActiveSync
>> generate a logfile?
>>
>> Thanks for your help,
>>
>> Joe Geretz
>>
>>> Hi,
>>> Did you authorize ActiveSync to access the internet through any software
>>> firewall you have installed on the PC?
>>>
>>> --
>>> Chris De Herrera
>>> http://www.pocketpcfaq.com
>>> http://www.tabletpctalk.com
>>> http://www.pocketpctalk.com
>>> http://www.mobilitytalk.com
>>>
>>>> Audiovox SMT5600
>>>> ActiveSync 4.0
>>>>
>>>> Everything was fine until I had a virtual device cradled (via DMA) for
>>>> a
>>>> couple of days. Now I can't sync my physical device anymore.
>>>>
>>>> When I connect the phone, I hear > babump < Windows recognizes the USB
>>>> device, the ActiveSync logo flashes green > bleep bleep < connecting...
>>>>
>>>> Then the logo greys out with an [x] and I get the following message:
>>>>
>>>> Synchronization error
>>>>
>>>> (duh - that's immensely helpful.)
>>>>
>>>> OK, I flip over to the device and start Active Sync on the phone. I see
>>>> that
>>>> a server synchronization took place which means that my pass-through
>>>> connection to the Internet is working fine. But the PC synchronization
>>>> is
>>>> stalled. I hit Stop. Then I hit Sync.
>>>>
>>>> Syncronize with Server goes OK, but Synchronize with Windows PC returns
>>>> an
>>>> error.
>>>>
>>>> Unable to connect. Verify your dialup or proxy settings are correct and
>>>> try
>>>> again.
>>>>
>>>> Huh? I'm able to do a server sync using pass-through connection to the
>>>> Internet via my PC. It's obviously connected in order to do this. So
>>>> why
>>>> can't is get synched up with ActiveSync?
>>>>
>>>> Thanks for any suggestions.
>>>>
>>>> - Joe Geretz -
>>>>
>>>>
>>>>
>>>
>>>
>>
>>
>
>
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