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Subject Author Date
Sync with VPN not working Glen 03-30-2006
Posted by Glen on March 30, 2006, 4:20 am
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 I just got a new Tmobile MDA with WM5 on it. When I log into my company VPN
for my email access with Outlook, ActiveSync just says "connecting" and never
does anything. When I disconnect from the VPN, it connects but then doesn't
sync anything and I get a window that asks if I want to Work Offline or Retry
connecting. I have a Dell Axim X50v and have not had problems syncing it
while connected to the VPN. Any ideas???

Glen

Posted by Chris De Herrera on March 30, 2006, 5:16 pm
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 Hi,
Did you confirm that you are connected via the VPN and that the host name is
setup as an exception if it has a period in it?

Vxutil from www.cam.com can ping an internal server to confirm you are
connected.


--
Chris De Herrera
http://www.pocketpcfaq.com
http://www.tabletpctalk.com
http://www.pocketpctalk.com
http://www.mobilitytalk.com

ActiveSync 4.x Troubleshooting Guide -
http://www.pocketpcfaq.com/faqs/activesync/tshoot-as4x.htm

>I just got a new Tmobile MDA with WM5 on it. When I log into my company
>VPN
> for my email access with Outlook, ActiveSync just says "connecting" and
> never
> does anything. When I disconnect from the VPN, it connects but then
> doesn't
> sync anything and I get a window that asks if I want to Work Offline or
> Retry
> connecting. I have a Dell Axim X50v and have not had problems syncing it
> while connected to the VPN. Any ideas???
>
> Glen



Posted by Glen on March 30, 2006, 9:49 pm
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Chris,

When I am connected to my VPN I am able to get my email on outlook - without
connecting on the VPN, I cannot get emails, so I know that I am connected (to
the VPN). Not sure what you mean or how to check whether host name is set up
as an exception or not?

"Chris De Herrera" wrote:

> Hi,
> Did you confirm that you are connected via the VPN and that the host name is
> setup as an exception if it has a period in it?
>
> Vxutil from www.cam.com can ping an internal server to confirm you are
> connected.
>
>
> --
> Chris De Herrera
> http://www.pocketpcfaq.com
> http://www.tabletpctalk.com
> http://www.pocketpctalk.com
> http://www.mobilitytalk.com
>
> ActiveSync 4.x Troubleshooting Guide -
> http://www.pocketpcfaq.com/faqs/activesync/tshoot-as4x.htm
>
> >I just got a new Tmobile MDA with WM5 on it. When I log into my company
> >VPN
> > for my email access with Outlook, ActiveSync just says "connecting" and
> > never
> > does anything. When I disconnect from the VPN, it connects but then
> > doesn't
> > sync anything and I get a window that asks if I want to Work Offline or
> > Retry
> > connecting. I have a Dell Axim X50v and have not had problems syncing it
> > while connected to the VPN. Any ideas???
> >
> > Glen
>
>
>

Posted by Chris De Herrera on March 31, 2006, 6:59 pm
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Hi Glen,
If the host name has a period in it, the VPN may not fire off so you can
connect to it. There is an optuon with Windows Mobile 5.0 to specify an
exception.


--
Chris De Herrera
http://www.pocketpcfaq.com
http://www.tabletpctalk.com
http://www.pocketpctalk.com
http://www.mobilitytalk.com

ActiveSync 4.x Troubleshooting Guide -
http://www.pocketpcfaq.com/faqs/activesync/tshoot-as4x.htm

> Chris,
>
> When I am connected to my VPN I am able to get my email on outlook -
> without
> connecting on the VPN, I cannot get emails, so I know that I am connected
> (to
> the VPN). Not sure what you mean or how to check whether host name is set
> up
> as an exception or not?
>
> "Chris De Herrera" wrote:
>
>> Hi,
>> Did you confirm that you are connected via the VPN and that the host name
>> is
>> setup as an exception if it has a period in it?
>>
>> Vxutil from www.cam.com can ping an internal server to confirm you are
>> connected.
>>
>>
>> --
>> Chris De Herrera
>> http://www.pocketpcfaq.com
>> http://www.tabletpctalk.com
>> http://www.pocketpctalk.com
>> http://www.mobilitytalk.com
>>
>> ActiveSync 4.x Troubleshooting Guide -
>> http://www.pocketpcfaq.com/faqs/activesync/tshoot-as4x.htm
>>
>> >I just got a new Tmobile MDA with WM5 on it. When I log into my company
>> >VPN
>> > for my email access with Outlook, ActiveSync just says "connecting" and
>> > never
>> > does anything. When I disconnect from the VPN, it connects but then
>> > doesn't
>> > sync anything and I get a window that asks if I want to Work Offline or
>> > Retry
>> > connecting. I have a Dell Axim X50v and have not had problems syncing
>> > it
>> > while connected to the VPN. Any ideas???
>> >
>> > Glen
>>
>>
>>



Posted by Glen on March 30, 2006, 10:52 pm
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The error code that I am getting is that the server is busy support code:
85010017

"Glen" wrote:

> I just got a new Tmobile MDA with WM5 on it. When I log into my company VPN
> for my email access with Outlook, ActiveSync just says "connecting" and never
> does anything. When I disconnect from the VPN, it connects but then doesn't
> sync anything and I get a window that asks if I want to Work Offline or Retry
> connecting. I have a Dell Axim X50v and have not had problems syncing it
> while connected to the VPN. Any ideas???
>
> Glen

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