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Sync problem between a QTEK 9100 & Windows vista

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Subject Author Date
Sync problem between a QTEK 9100 & Windows vista Henri Biron 02-13-2008
Posted by Henri Biron on February 13, 2008, 4:01 am
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Hi,

can anyone help me solve following problem. I have a QTEK PDA / Phone i
connect via USB cable to a laptop.
The laptop, a fujitsu-siemens runs Vista Home Premium and office 2003 is
installed on it.
The QTEK runs Windows v5.0

The firewall used is the one Gdata internet security suite.

I disabled the suite completely and installed the WMDC 6.1.
Upon connection Vista does start install the drivers for the PDA but it
stays disconnect after all is done successfully according to vista.
I looked further and discovered some kind of network connection is created
to the PDA but it shows 'limited connection'. I suspect that is the source of
the problem of absence of detection of the PDA. Even with all firewall
activity suspended, and everything else i tried, (repaire connection,
déactiviation/ activition) no action i took solved this problem.

I really would appreciate to be help on this.
--
Kind Regards,
Henri

Posted by Chris De Herrera on February 13, 2008, 10:59 pm
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Hi,
Windows Mobile depends on the DHCP service to connect and get an IP address
on the PC. Is the DHCP service running?


--
Chris De Herrera
http://www.pocketpcfaq.com
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> Hi,
>
> can anyone help me solve following problem. I have a QTEK PDA / Phone i
> connect via USB cable to a laptop.
> The laptop, a fujitsu-siemens runs Vista Home Premium and office 2003 is
> installed on it.
> The QTEK runs Windows v5.0
>
> The firewall used is the one Gdata internet security suite.
>
> I disabled the suite completely and installed the WMDC 6.1.
> Upon connection Vista does start install the drivers for the PDA but it
> stays disconnect after all is done successfully according to vista.
> I looked further and discovered some kind of network connection is created
> to the PDA but it shows 'limited connection'. I suspect that is the source
> of
> the problem of absence of detection of the PDA. Even with all firewall
> activity suspended, and everything else i tried, (repaire connection,
> déactiviation/ activition) no action i took solved this problem.
>
> I really would appreciate to be help on this.
> --
> Kind Regards,
> Henri


Posted by Alex Villarreal on April 2, 2008, 12:38 pm
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Hi there, sorry to reply with a question but, how can i get the WM 6.1 for my
QTek 9100??

and do you know if theres a way to increase the RAM memory??

Tanks a lot

Posted by Paul G. Tobey [eMVP] on April 2, 2008, 1:36 pm
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Those are *obviously* both questions for the guys who built the device,
right? Have you asked QTek? Or the place where you bought the device?

Paul T.

> Hi there, sorry to reply with a question but, how can i get the WM 6.1 for
> my
> QTek 9100??
>
> and do you know if theres a way to increase the RAM memory??
>
> Tanks a lot



Posted by Andy Gaston on April 30, 2008, 7:16 am
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Hi

I also have a QTEK PDA / Phone - 9100 and connect it via USB cable to a
fujitsu-siemens laptop which runs Vista Home Basic and Office 2007

My QTEK also runs Windows Mobile v5.0

The virus / firewall I use is AVG 8.0

I also tried disabling my firewall and also installed the WMDC 6.1 on the
laptop and followed the troubleshooter advice on opening ports in the
firewall.

The first time I connected the pda, Vista appeared to install the drivers
for the PDA but it has never shown up as a connection so I cannot get it to
Sync - it won't set up a new sync relationship as the connection does not
appear. The pda does charge its battery OK from the laptop.

Have you had any luck with yours? Can anybody help?

Thanks

Andy


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